Business Analyst, Solutions Analyst, Requirements Gathering, Testing
Resume:
Jatin Kumar
*************@*****.***, 646-***-****
Business Analyst
SUMMARY OF QUALIFICATIONS:
Over 7+ years of all-encompassing experience as a Business Analyst with extensive experience in System Life Cycle (SLC), Testing Methodologies and techniques, Rational Unified Process (RUP), Unified Modeling Language (UML) using modeling tools such as Rational Rose and MS Visio.
Extensive knowledge of E-commerce domain.
Created Functional Requirement Specifications following the Agile Methodology using Rational Requisite Pro.
Strong in writing SQL queries and reporting the results to the business team.
Proficient in creating Business Requirement Documents (BRD), Functional Specification Documents, Functional Prototype, Use Case Diagrams (USD), Activity Diagrams using MS Visio and Rational Rose.
Very good working knowledge of 3 tier architecture. Acted a project manager/business analyst for the Buy-In project and build a new application using service oriented architecture (SOA)
Experienced in writing requirements for XML transactions.
Extensive experience in Requirements elicitation techniques - conducting user interviews, document analysis by conducting JAD (Joint Application Development) Sessions with committee of SMEs, business groups, senior management and IT groups.
Extensive experience in documenting existing process, analyzing Business Requirements, working with Requirements Traceability Matrix (RTM), re-engineering business processes and designing.
Extensive experience in creating Test Approach documents, test plans, test scenarios, test procedures & test cases. Successfully fixed errors and performed User Acceptance Testing (UAT) working with team members.
Well versed in project management tools like MS-Project for status reporting and planning.
Experienced in customer / client interaction, in-depth knowledge of RAD, SWOT and CRM.
Used Sales force as a CRM system to help different departments more efficiently and gather requirements
Strong Database integration experience. Worked on analyzing data needs, identifying relational databases and coordinating the modeling
Good working knowledge of Content Management System (CMS).
Analytical, methodical and resourceful approach to problem solving, identifying root causes and corrective actions to meet short and long-term business, financial and system requirements.
TECHNICAL EXPERTISE:
Front-End Tools: MS Office (MS Word, MS PowerPoint, MS Access, Outlook Express) MS Visio, MS Query, MS Project, Visual Studio C#, C++.
Data Bases: Microsoft Access, MS-SQL Server, Oracle, Sybase, DB2
Business Skills: Business Definition Requirements, Business Process Analysis & Research Use Case Modeling & Analysis
Packages: Rational Suite (Requisite Pro, Rational Rose, Clear Case Clear Quest) MS Visio, MS Project
PROFESSIONAL EXPERIENCE:
Vitech Systems Group, NY May 2015 to Present
Business Analyst
Description: Vitech offers its powerful full browser based V3 insurance system to its clients. It is an extremely configurable, scalable solution designed to meet the unique needs of medium and large scale insurance, pension, investment and benefit administrators. The goal of the project was to add Supplemental benefits module for an Annuitant, Joint Annuitant, or the Beneficiary
For the Annuitants pension vertical.
Responsibilities:
Conducted Subject Matter Experts meetings and JAD sessions to capture requirements
Work closely with the business and technical teams to ensure the requirements are feasible and the date for the code drop can be met
Designed and developed Use Cases, Use Case Diagrams, & Activity diagrams.
Created Process Flow diagrams
Developed a Root Cause and Impact Analysis report using MS Office
Delegate work to offshore teams
Enhancing the existing system to meet the client’s needs
Prioritize the high severity tickets by working with the Client and Project Manager
Provide mock ups and screen shots to help the business understand the new UI/UX
Wrote and ran SQL queries to extract the data needed for testing
Focus on analysis of issues and provide recommendations to the business
Wrote Test cases, Test plans, and conducted UAT
Wrote XML for Docs and Reports
Kept good track of bugs on HP Quality Center
Performed Functional and GUI Testing to ensure that the user acceptance criteria are met
Michael C Fina, NY August 2013 to May 2015
Business Analyst & Quality Assurance
Description: Michael C. Fina is an E-commerce website and has dedicated three generations to quality and craftsmanship. They are the leading purchasers of the world's finest diamonds and carry the largest selection of designer engagement rings and wedding bands. Along with that they also have an Employee recognition division. They help clients engage their employees through recognition and incentive programs that align with core values and business goals. The goal of the project was to revamp www.giftnetonline.com. Provide the clients with a newer look and feel while they are ordering their gifts. Add new functionalities such as Click 2 chat and Responsive design, at the same time not hindering the ease of use by the end user
Responsibilities:
Conducted Stakeholders meetings and JAD sessions to capture high level requirements
Used ERP SAP for requirements management
Translated high level requirements into technical requirements, design documents and wireframe
Worked closely with the business team to ensure analysis of data and decision making
Worked very closely with the Project Manager in defining, documenting, and implementing success milestones for the Project's critical path, and target-dates for the complete SDLC.
Analyze and map the AS-IS business processes, compare them to the To-be state, thereby defining the Gap, and then create the new Process flow diagrams, which would result into the desired data-flow.
Coordinate with the dev team for sprint planning, and include/ exclude requirements from each sprint back log as per the priorities set by the Product Owner. Participate in daily scrum meetings and resolve any impediments in the achievement of the desired dev targets.
Actively helped the UAT Business lead in conducting smooth and successful UAT. The process involved in writing Use Cases (when needed) for the functionalities under test, in collaboration with the Business SMEs.
Used these Use Cases documents to create UAT Test scenarios, UAT Test Scripts, and monitor the results. Assisted the UAT Business Lead in detailed coordination for identification of, and coordination with, the PMO/ Project Managers, UAT resources, QA, DBA, and the development teams.
Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
Burger King, NY April 2012 to August 2013
Business Analyst
Description: Burger King is one of the top 10 leading Fast Food Restaurants with Headquarters located in Miami, Florida.
POS Re-engineering: The System that Burger King was using was an old system and was limited to many things. The Goal of this project was to Re-Engineer the system by making it User friendly, enhancing the kiosk/Point of sale (POS) system and faster transactions with an enhanced GUI. This new computerized system allows business owners to track sales, cash flow, food inventory and can help simplify their bookkeeping enormously. Burger King also wanted to simplify the communication between the Kitchen and wait staff. The new system works as a time clock, therefore it also helps to prepare payroll which benefited the bookkeeping department directly to save time.
Burger King Mobile App: The goal of the project was to re-engineer the burger king mobile app and to enhance the point of sale (POS) system to make it more user friendly. This app would enable the user to browse menu. Place order as well as pay for the order along with an ability to search locations.
Responsibilities:
Worked with the PM to decide upon the best methodology for the project and the best approach for requirement gathering.
Responsible for collecting and managing the business requirements, along with business process, and developed the Business Requirement Documents (BRD).
Have worked with the HRMS system for payroll
Conducted surveys, interviews and facilitated Joint Application Development (JAD) Sessions with the Business Users.
Designed and developed Use Cases, Use Case Diagrams, & Activity diagrams.
Presented the application walk through to higher management, business partners, and project managers.
Worked with developers to make sure that they understand the Use Cases and worked with quality control teams to develop Test Plans and Test Cases.
MTV Networks, NY June 2010 to April 2012
Business Analyst
MTV Networks, a division of Viacom Inc, is based in New York, NY. Recognized throughout the world, MTV Networks’ diverse holdings include interests in television, digital media, publishing, home video, radio, recorded music, recreation, licensing and merchandising. With over 150 channels worldwide, MTV Networks owns and operates favorites including MTV: Music Television, MTV2, MTV Jams, MTV HD, mtvU, MTV Tr3s, VH1, VH1 Classic, VH1 Soul, CMT, CMT Pure, Logo, Nickelodeon, Nick at Nite, Nicktoons, The N, COMEDY CENTRAL, TV Land, Spike TV, Atom, addictingGames.com, Shockwave.com, GameTrailers.com, Neopets, RateMyProfessor.com, rentsconnect.com as well as MTVN International. As of the quarter ending March 31st, 2011, MTV Networks is comprised of approximately 170 channels media networks in more than 160 countries, approximately 465 websites as well as robust broadband, mobile, interactive television services, and consumer products businesses.
Project: Solbright Replacement: The Viacom Media Networks US Digital Ad Sales and Operations team replaced its contract management and billing system Solbright’s AdSuite. The contract management and billing system that supported over $220 million in revenue annually and pushed over 41 billion of booked impressions to both DFP (DART for Publishers) and Freewheel for delivery of ads.
The Solbright Replacement project was to implement a comprehensive Digital Ad Sales contract management solution to manage pipeline, proposals, inventory, contracts, trafficking, billing, and reporting that integrated tightly with multiple ad servers (display, mobile and video), the financial system and data warehouse. The replaced system was flexible enough to accommodate client needs such as ingesting and billing on third party data and using agency defined proposal templates. The system replaced current manual procedures, improving data integrity and streamlining processes, all while preserving a quality product that met the VMN clients’ expectations
Responsibilities:
Helped Project Manager in creating Project Schedule by predicting LOE (level of effort) to develop requirements document.
Acted as SME and Senior Business Analyst for Offshore vendor and supported through the design and build phases.
Worked with different business users to develop Vision Document and Business Requirement Specifications and gathered Business and Functional Requirements.
Documented the AS-IS Business Workflow adhering to UML standards.
Participated in JAD Sessions for gathering requirements from SME’s. Played the role of a Facilitator as well as Scribe in the JAD session.
Documented Meeting Minutes from the JAD Session as well as responsible for getting a sign-off on them from the JAD participants.
Followed a structured approach to organize requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements.
Identified Use cases from the Functional Requirements and wrote Use Case Specifications and created “TO-BE Business Process Workflow” diagrams (Activity diagrams) in MS VISIO.
Created Use Case Diagrams using MS VISIO in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
Managed all the requirements and making requirements available to all team members.
Wrote Test Cases and walked the QA team through the Test Cases to make sure they understood them properly.
Maintained a Traceability Matrix to ensure that all Functional Requirements are addressed at the Use Case Level as well as the Test Case Level.
Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.
BMG Columbia House Inc., NY Jan 2009 to June 2010
Business Analyst
Description: Columbia House is one of the leaders in entertainment industry, specifically into direct sales and distribution of music, videos, and DVD products. The company’s Website, www.columbiahouse.com, is one of the premier e-commerce portals. Columbiahouse.com Website Redesign: This project saw a major comprehensive revamping of the www.Columbiahouse.com website. The primary goal of DVD ecommerce Portal Redesign project was to change the look and feel of the Columbiahouse.com portal, at the same time not hindering the ease of use by the end user. Since substantial changes (or outright replacements) to hardware, software, OS, front-end and back-end web functionality, databases and main frame were being made, the approach was multi-faceted and intensive. Participating groups include, Business Analyst, Developers, Quality Assurance and Infrastructure teams spread over different time zones.
Responsibilities:
Involved in Analyzing the System to understand the business process and rules.
Participated in Joint Application Development (JAD) sessions by convening project sponsors, end-user representatives, development team members, subject-matter experts, technical personnel, and different stakeholders to communicate their perspectives with each other, resolve any issues and come to consensus.
Identified Use Cases and wrote Use Case Narratives.
Worked closely with the development team to help them understand Use Case Narratives.
Conducted requirement workshops among all project stakeholders to verify and validate the business requirements.
Handled the development of business requirement documents (BRD) resulting from JAD sessions.
Gathered Business Requirements from users and used Enterprise Architect for documenting the requirements.
Involved in maintaining Requirements Traceability Matrix (RTM).
Used the guidelines and artifacts of the Rational Unified Process (RUP) to release multiple iterations of the deliverable over the span of the project lifecycle; propounded early development and base-lining of a robust executable architecture.
Created Use Case Diagrams and Activity Diagrams using Enterprise Architect.
Assisted QA department to write and execute Test plans and Test Cases.
EDUCATION:
Bachelors in Computer Science
College Of Staten Island, NY
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