Supply Chain/Operations/Supplier Compliance and Relations

Eric Ferguson

Summary

Dedicated, self-driven, highly skilled, and effective, Operations and Compliance Manager, who excels in business process development with exceptional problem-solving skills. A leader in development and execution of new processes to gain efficiencies and reduce cost. An effective leader who excels at using proven methods and cutting-edge technology to successfully cut costs, streamline operations, and increase productivity.

Highlights

Process improvement strategies

Relationship building

Manhattan implementation team

Productivity troubleshooting and problem solving

Dedicated

Quantifiable revenue increases

Cost reduction and containment

Execute or implement corporate strategic initiatives Experience

Sr Manager Vendor Relations/Compliance/Operations

December 2005 to October 2015

The Neiman Marcus Group Longview, Texas

Led team to receive annual inbound inventory bookings of more than $3B Assisted in implementation of corporate EDI mandate moving EDI compliance from 40% to 90% in 2 years Reduced CPU by more than 20% in production through EDI and performance initiatives Developed and managed annual operating budgets of more than $600k Managed growth of operational offset expense account over a 10 year period of more than 610% Reduced reversal rates by more than 10% over a 1year period by developing a centralized claim team for compliance claim deductions

Oversaw the development and launch of new documentation storage system and online claim process for suppliers with an ROI of more than $720,000 annually

Created and managed corporate onboarding team for more than 600 new suppliers annually Design and implementation team for best-in-class online supplier portal Collaborated with suppliers though onsite visits, performance calls, and the Retail Value Chain Federation to improve supplier relations and supply chain efficiencies

Managed more than 2000 suppliers on compliance and shipping requirements Planning and implementation team for new DC operations and relocations Integral design team member of multiple supply chain system implementations Operations Manager; Receiving, Flat, and Apparel Processing January 1999 to November 2005

The Neiman Marcus Group Longview, Texas

Directed team of more than 50, including 3 Supervisors Increased production output by more than 20%

Reduced cost by more than 10%

Operations Supervisor; Receiving, Flat and Cosmetics July 1990 to December 1998

The Neiman Marcus Group Longview/Dallas, Tx

References

Jill Barron, Vice President Supply Chain, Neiman Marcus Group - Eric is excellent at executing projects. His organization of tasks, good collaboration ability and strong drive for success, enable him to be a leader during important organizational initiatives Ken Day, Vice President Operations, Neiman Marcus Group - Eric is an excellent leader and provides customer service to our merchants and vendors at optimum levels

Education

Petroleum Engineering

McNeese State University Lake Charles, LA

Computer Science

Devry Institute of Technology Irving, Tx

2910 Celebration Way, Longview TX 75605

Home: 903-***-**** - **************@*****.***

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