Timothy Tank
*******@***.*** *** East Wood Ln Belvidere 61008 815-***-****
Objective
Education
Seeking to obtain a position in warehouse management or operations management where I can utilize my analytical, customer service and management background to reach team production/operation goals through strategic planning and thorough action plans.
Rockford University
2011-2013
Bachelors of Science in Management Studies
Distinguished Scholar 2012, 2013
Inducted into Sigma Beta Delta National Honor Society
Completed program December,2013
Experience
Ongoing Education
July 2014-present
Operations Supervisor Hi-line Utility Supply Company, Elgin Il., a division of Wesco Inc. Under direction of the warehouse manager, supervised the warehouse personnel in their daily activities including but not limited to:
Receiving incoming parcels and LTL shipments.
Picking, packing and shipping of customer orders.
Preparation of LTL shipments
Other duties include:
Developing proper receiving procedures to minimize loss and misplacement of items.
Developing system to hold and segregate non-stock and special order items to join other items for ticket completion.
Maintain bin locations for stock items.
Perform cycle counts as well as complete inventory counts.
Communicate with customer service reps on ticket discrepancies
Operations Supervisor
Jan 2014-July 2014 Nsource
Nsource was an outsourcing company under contract to Hi-line Utility Supply Co. Elgin Il. Supervised operations in the rubber lab. The rubber lab was responsible for cleaning, testing, and certification of new rubber orders as well as recertification of customer inventory.
Route Driver
2009-Dec 2013 Speedee Delivery, Rockford, IL
Independently manage route to ensure delivery and pick-up packages in a timely manner.
Consistently asks for additional business from customers, and provide leads to sales for potential new opportunities.
Communicate with customers to determine pick-up or delivery needs.
Comply with all applicable laws/regulations, as well as company policies/procedures.
Demonstrate exceptional internal and external customer service.
Perform daily pre-trip and safety inspections on equipment.
Perform freight handling using appropriate motorized and manual equipment, including but not limited to: forklift, pallet jack and hand truck.
Route Driver
1993-2009 Airborne Express,/DHL, Chicago, IL
Independently performed ramp operations loading and unloading aircraft.
Strategically structured route around customer’s needs to ensure customer satisfaction.
Knowledge of international paperwork and documentation to ensure regulation through customs.
General Manager
1987-1993 Red Lobster, Central IL
Demonstrated leadership skills and knowledge in all aspects of the restaurant operations.
Accomplished restaurant human resource objectives.
Achieved restaurant operational objectives by strategic plans and reviews.
Met all restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures and initiating corrective action.
White belt certification in Lean Six Sigma through Wesco University Training
Currently enrolled in APICS CPIM program