Accounting and Administrative with Engineering Experience

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Darlene L. Dunn, C.E.T.

*** ****** ******* *****, ********, ON Email: ****.*******@*****.*** Cell: 519-***-**** CAREER PROFILE

Results oriented professional with a high level of customer service orientation and a mix of accounting and administration. I am driven to expand my career by completing my CMA. AREAS OF PROVEN PERFORMANCE

Accounting Report Writing Analytical Client Relation Planning and Scheduling Read/Interpret Regulations Business Correspondence Problem Solving Project Coordination Proactive Thinker Document Management Flowcharting PROFESSIONAL QUALIFICATIONS

Created flowcharts and used Visio to determine workflow process, display information and responsibilities.

Performed administration duties, sending emails on behalf of management, filing, documenting, entered items on purchase orders, take messages for management and typed up reports.

Ensured owner’s requests for change/upgrades fell within the scope of the condominium act and regulations.

Created welcome packages, completed drawing reviews, reviewed general audit reports and supervised the condominium deficiency list.

Assumed ownership over the team’s productivity and managed the work flow.

Accurately entered client data into company’s computer system.

Recorded and calculated man hours relating to projects and notified senior management of any issues and additional costs.

Defined objectives to establish outstanding customer service satisfaction.

Respond to customers’ complaints and resolve their issues.

Open and close till: Count money and prepare registers’ next day float at the end of each shift.

Prepared and coded invoices and receipts for processing, posting and payment.

Investigated any questionable amounts or billing errors on invoices, receipts and credit card.

Monitored accounts receivable and accounts payable to ensure any collections from clients and payables were submitted and paid on time.

Conducted monthly reconciliation on bank and credit card accounts and conducted quarterly reconciliation of all other accounts to ensure accuracy.

Ensured appropriate explanatory description for each transaction was written and correct invoice identification and check numbers was stated.

Assisted in the preparation of business valuations and conducted cash flow reconciliations.

Created and completed the required Balance Sheet to compare working capital and debt status to previous years.

Created quarterly and monitored income statement to determine improvements for profits and types of expenses that incurred and comparing the figures to previous year income statements.

Typed up reports including status reports regarding field operations, project installations.

Ensured drawings were kept updated and safety procedures were followed.

Drafted single line diagrams from the main switchgear building to MCC rooms. Also, drafted single line and wiring diagrams for the entire building layout for installed transformers and disconnects.

Updated P&ID, piping and mechanical layout drawing when changes to the process line(s) were upgraded.

Planned infrastructure routes for the Scarborough Fire Department. 2 P a g e

Darlene L. Dunn, C.E.T.

111 Prince Charles Drive, Oakville, ON Email: ****.*******@*****.*** Cell: 519-***-**** EMPLOYMENT HISTORY

Aug 2015 – Present Cashier (Part time) RONA, ON

Apr 2015 – Present Administrative Assistant (Volunteer) Acclaim Health Unit, ON Oct 2014 – Present Accounting Assistant (Casual) Onsite Consulting Group, ON Jun 2015 – Aug 2015 CSR Associate (Part time) Stitch It Canada Tailor Inc., ON Apr 2014 – Sep 2014 Project Administrator (Temporary) Duka Property Management, ON Apr 2010 – Jan 2014 Administration/Engineering Drafter (Contract) New Forest Paper Mills, ON Dec 2005 – Jan 2014 Owner/Bookkeeper (Seeking FT employment) Project Dunn, ON EDUCATION

2015 Canadian Securities Course (in progress) Canadian Securities Institute, ON 2013 Work Place Violence & Harassment (Certificate) Occupational Safety Group, ON 2007 Area of Discipline: Electrical (C.E.T.) OACETT, ON 2002 Electronics Engineering Technologist (Diploma) Cambrian College, Sudbury, ON 1996 Law and Security Enforcement (Diploma) Cambrian College, Sudbury, ON 1986 Accounting (CMA designation completed 2/3 years) Cambrian College, Sudbury, ON COMPUTER SOFTWARE

AS400 CMMS Yardi

ACTIVITIES

Tutor Math – Ages 11 -15, adults Kickboxing Instructor Photography References are available upon request.

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