Customer Service Assistant

Beth Harrison

***** *-*** #**

Dowagiac MI, *****

269-***-**** ****************@*****.***

Arcadia Home Care 2011-currently

Personal Care Assistant:

Travel to patients home, take vitals, report all information to Physician’s

Personal Hygiene Assistance

Take clients to doctor’s appointments

Companionship, medication reminder and socialization

Davenport University, Battle Creek, MI 2009-2011

Customer Service Representative:

Responsible for calling all leads and following up with potential students.

Relieved front desk receptionist for all breaks

Answered University phone line.

Used computer system to follow up on leads and increase student admissions.

State of Michigan, Marshall, MI 2003-2009

Personal Care Assistant:

Travel to patients home, take vitals, report all information to Physician’s office

Personal Hygiene Assistance

Take clients to doctor’s appointments

Trained other assistant’s as needed

Companionship, medication reminder and socialization

Floyd Memorial Hospital, New Albany, IN 2000-2003

Medical Records Clerk:

Pulled charts for inpatient admissions.

Processed all charts and then sent charts to coding for hospital reimbursement

Retrieved and Indexed proper patient information within the computer system.

Assisted with the changing over of paper charts to paperless system.

References Available Upon Request

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