Project Management

ELLISON MA

San Francisco, CA 415-***-**** ****@*******.***

Education and Certification

University of California, Davis

Bachelor of Arts in Political Science-Public Service September 2013 Certifications: American Heart Association CPR March 2015, Accounting CPA 2016 Skills

Office- Front Desk Reception, Calendaring, Customer Service, Sales, Office Support Technical-Microsoft Office (Word, Excel, PowerPoint, Outlook, Access), SharePoint, SQL (Basics), Windows (XP, 7 & 8), Mac X, Data Entry (60wpm), Google Applications (Gmail, Google Documents) Communication- good interpersonal communication, good verbal and written skills, bilingual in English/Chinese (Cantonese & Mandarin)

Professional Experiences

Administrative Assistant, Ace Roofing Inc. (SF) SF, CA April 2015 – present

● Promptly answer phone calls and relay messages.

● Sent daily emails and letter correspondence to clients.

● Wrote more than 20 proposals and estimates to clients.

● Translate information from English to Chinese for more than one hundred clients.

● Developed and maintained an internal filing system. Program Coordinator, Charity Cultural Service Center (Temporary) SF, CA August 2014 – Oct 2014

● Accurately provided intake and assessment services to all inquiries and referrals.

● Consistently screened and enrolled qualified participants into the City Build Construction Program.

● Successfully designed a flyer for Charity Cultural Service Center.

● Managed at least 3 different calendars, developed meeting minutes, presentations and other documents.

● Provided one-on-one help for City Build applicants and served as liaison to San Francisco Unified School District.

● Accurately organized files in regard to the SFUSD (San Francisco Unified School District) Pipeline Project. Administrative Intern, Supervisor John Avalos Office SF, CA October 2013 - March 2014

● Conducted excellent customer service to all constituents by informing, directing and problem solving solutions.

● Provided accurate and complete information in response to at least ten different constituent inquiries.

● Successfully designed 5 certificates, 5 flyers and a brochure for Supervisor Avalos. Campaign Intern, Garamendi’s Campaign Davis, CA June 2012 - Nov 2012

● Consistently worked with campaign leadership to create campaign strategies.

● Effectively assisted with campaign event coordination and setup, data collection, tracking and analysis

● Organized and participated in voter registration drives; and community outreach/service in at least 5 events.

● Effectively coordinated at least 2 projects in field organizing, database consolidation and social media.

● Planned 5 weekly and weekend events on behalf of Congressman John Garamendi.

● Recruited at least 5 people into the campaign

Administrative Intern, Office of Assembly member Wilmer Amina Carter, Sacramento, CA September 2011 - December 2011

● Effectively assisted with and maintained office procedures.

● Skillfully researched at least 10 different organizations within each constituency group.

● Attended more than 4 briefings and accurately wrote at least 4 reports.

● Drafted more than 20 constituent response letters and other miscellaneous letters.

● Accurately answered more than 50 client inquiries via phone and email.

● Provided accurate and complete information in response to constituent inquiries. Other Experiences

Courtesy Clerk, Safeway SF, CA Sept 2013 - Aug 2014

● Friendly assisted customers to their cars with their bags, groceries in relation to the customer’s requirement.

● Provided accurate and complete information to Safeway customers. Data Entry and Digital Documentation Clerk, Bank of the West (Scanning Project) SF, CA Dec 2014 – Mar 2015

● Accurately scanned over 10 Trust accounts.

● Uploaded more than 100 Trust documents into Appian (software for storing documents).

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