Management Engineer

R. DIVYAA JANAKI

Mobile: +1-651-***-****

E-mail: ******.******@*****.***

Currently, I am a stay at home mom in Seattle, USA and looking for telecommute opportunities.

SOFTWARE TESTING/ QA

I had been working as a Test Lead with over 7+ years of IT experience. I have worked with leading clients and technologies in VOIP and telecommunications space. I had been involved in different facets of Software Quality Control practice including Manual Testing, regression testing (functional automation) and good expertise in GUI testing.

Experienced in working with QA team to develop the test plan, test conditions, test cases, to ensure adequate testing of software both before and after completion. Plan and perform effective software testing through a combination of familiar structured test techniques, rapid test practices and test automation wherever applicable.

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TECHNICAL PROFILE:

Working knowledge of networking technologies, SNMP and Element Management System (EMS)

Involved in testing of Voice Protocols (MGCP, H323, and SIP) and feature testing on routers for RIP and OSPF.

GUI Automation using SilkTest.

Knowledge of TCP/IP, OSPF, RIP, IGRP and EIGRP.

Hands-on experience in setting up of routers.

Hands-on experience in: Functional Automation testing worked on Selenium

Good Expertise on Microsoft office tools including MS-Word and MS-Excel

Team Lead for more than 8 people under direct supervision

CERTIFICATIONS:

640-801 - Cisco Certified Network Associate (CCNA)

642-432 - CVOICE (Cisco Voice Over IP)

PROFESSIONAL EXPERIENCE:

SONUS NETWORKS LIMITED Dec 2008- Dec2013

Designation: Senior Software Engineer/ Feature Lead

Technologies:

Network Management System (NMS), Element Management System (EMS), FCAPS, SNMP

GUI Scripting:

Silk Test Automation

Tools: Silk Test, Sonus Test Management System, Rational Clearquest, SAPRO

Skills: Manual Testing & Automation

Roles and Responsibilities:

Was involved in Releases 1.0 which was the first release of the NBS5200 product and on Releases 1.1,2.0, 2.1, 2.0.x

In 1.0 & 1.1, 2.0 I was involved as QA Engineer in Requirement reviews, test plan writing and reviews, test execution

Have experience in working on Customer critical scenarios

In 2.1 and 2.0.x releases, I worked as the feature lead which involves QA effort planning for EMA and EMS, test strategy, handoff to System testing team, participating in Requirement reviews, representing the team in bug scrub & status meetings etc. Apart from this, my work as a team member also included test plan writing and reviews, test execution. .

As part of test execution, covered Configuration Management, Fault Management and Automation and filing quality defects against a particular release of the EMS and verify for the absence of the defect on the fixed release.

Involved in preparing test plans, manual testing and GUI automation of various features on different releases of EMS – 8.2, 8.1, 8.0, 7.3.6, 7.3.5, 7.3 & 7.2.3

Tested features and Regression covering Performance Management, Fault Management & Configuration Management parts of Sonus EMS.

Experience in different types of testing like Backward Compatibility testing, Sanity Testing, Regression testing, Install/Upgrade Testing

Mentoring new hires in the team.

Key Achievements

Awarded for Top 10 performers in Sonus Networks Ltd in year 2010.

Awarded Best Team award for SBC in 2009,2010 and 2011 three years consecutively.

2) HCL TECHNOLOGIES LIMITED Oct 2006- Oct 2008

Designation: Senior Software Engineer

Client: CISCO Systems

Technologies:

MGCP, H323, SIP, Routing Protocols RIP and OSPF

Testing Tools:

Cisco Control Libraries, Auto EASY, EARMS, Winrunner, FTS, QIS

Scripting:

Tool Command Language (TCL)

SCM Tools:

CVS, DDTS

Roles and Responsibilities:

Regression testing of Voice/ Routing Protocols features on Cisco IOS Enterprise Routers. This involves a sound knowledge of the technology being tested, debugging failures and submitting the reports on time with quality.

Filing quality defects against IOS after doing the Root Cause Analysis and report the same with Debugs. Work closely with DE to provide Info and bring defect to closure.

New feature testing takeovers, stabilization of test beds and incorporating new scripts in existing test beds.

Active participation in new testbed handoffs. These include going through the test plan documents, understanding and discussing the features being covered on the testbed and complete the handoff within the stipulated timeframe and moving it to production.

Test escape analysis of customer found defects and corresponding automation using TCL language.

Posting test reports to centralized repository on time

Quality checking of team reports against standard processes

Writing additional test cases/automating using TCL and adding it in the existing test setup

Troubleshooting Router Hardware and test Script issues.

Knowledge sharing across teams to fix issues and run smooth regressions

Mentoring new hires in the team.

Conducting technical sessions to team members.

Helping in driving new initiatives taken by team/management.

Compliance with all the process being followed.

Key Achievements:

Received customer appreciation award for servicing critical request on latest IOS features and delivering to the customer on time.

Consistently received appreciation from team management for work on testbed stabilization by filing bugs and fixing script issues.

EDUCATIONAL QUALIFICATION:

Bachelor of Engineering – Computer Science and Engineering from Anna University (2002-2006)

PERSONAL DETAILS:

Date of Birth: 12th August 1984

Nationality: Indian

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