Service Engineer
Resume:
Wendy Wang
Email: ***********@*****.***
Objective
To obtain challenging information technology position as a senior software engineer.
Summary of Qualifications
Sr. Software Engineer / Developer with over 10 years of experience as an information technology professional developer with strong analytical skills combined with experience in designing and implementation of GUI-based application/e-business solutions using Angularjs, HTML5, jQuery, Javascript, Bootstrap, CSS3, Restfull API, Java, JSON/XML and OO/design patterns. Extensive skills in n-tiers application design and programming.
Technical Skills
Programming languages, tools, and libraries:
Angularjs, HTML5, jQuery, Javascript, Bootstrap, CSS3, Restfull API, Java(10yr)(Servlet/JSP, Javabeans, EJB, J2EE), Flex, Java Swing, JMS Queue, Junit, XML/HTML, VBscript, SQL, PL/SQL, Eclipse, Tomcat, Weblogic, Spring, JDeveloper, JBuilder, Log4j, Forms, PowerBuilder, Subversion, Harvest, CMVC, CVS, SVN, Clearcase and Clearquest.
Analysis and design:
Object-Oriented analysis and design, Rational Rose 2000, Visio 2000, UML, design patterns, MVC, etc.
Database and Applications:
Oracle 7.3.4/8i/9i, MySql, Access, and SQL server 2010, SQL Navigator, Toad; Oracle 11i eCommerce Suite (including iStore, Order Capture), Order Management.
Distributed computing:
HTTP, IP, TCP, Telnet, FTP, SMTP, client/server model, n-tier architecture, RMI.
Operating Systems:
Microsoft XP/NT/Window 7 and UNIX.
Learning:
The ability and desire to progressively acquire new knowledge, skills and technologies.
Professional Experience
AT&T. Atlanta, GA 04/2005 - 07/2015
Sr. Web Developer / Consultant
Use latest web development technologies to bring most adequate solution to enrich customer’s experience including on board with mobile first, responsive design, Angularjs, HTML5, jQuery and JavaScript libraries, CSS3, Bootstrap.
Use HTML5, android to create rich interface for prototypes interacting with Restfull web services.
Use Angularjs, jQuery and JavaScript to request/send data from remote data sources from multiple domains.
Use of diverse JavaScript libraries, techniques, patterns to adequately transform data to information to present to end-user.
Create MySql database to be use in prototypes.
Working on CheckList application that allows product managers to track products from inception to production, ensuring AT&T standards for quality and security.
Designed and implemented WebRTC application consuming proprietary service side API for handling conference call, call waiting, multi call features etc.
Enhanced Smart Limits android application to give end user control over various usage features of the phone. This application runs on modern (4.0) android devices.
Implemented Skyfull application for user’s photos, videos, documents and music are backed up and secured in the cloud.
Sr. Software Engineer / Consultant
Designed and implemented multiple JAVA/web-service sub-projects for AT&T LightSpeed, CMI, SE, Broad Band Network Management System (BBNMS) for Uverse applications, such as DSL, IPTV, CVOIP. Integrated and deployed the mission critical BBNMS applications using Spring in Weblogic server and Oracle server environments.
Lead Developer to Design and implement JMS server application for data transformation and Mediation Layer; integrated the federated Weblogic JBBOS servers and distributed Netx servers managing heterogeneous EMS systems.
Designed and implemented IDIS (Integrated Design Inventory System) that is Web-based GUIs using Adobe’s Flex Builder 3 (with Flex 3.4 SDK) for front-end to interface with BPEL (Business Process Execution Language), workflow and various external systems via Web Services.
Standardize Eclipse 3.4-based development environment with local Weblogic Server 10gR2, Flex Builder, Subversion and Maven plug-ins installed.
Define XSD/WSDL Web Service interfaces with various external systems.
Designed and implemented JBBOS North-bound web-service applications for integrating multiple external systems for error tracking and reporting in Weblogic and Oracle server environments.
Authored multiple application design documents, including XSD, AID, HLD. Performed life-cycle software development process as required by AT&T standards --- ITUP.
Provides SOAP/XML interface for network EMS requests
JMS and Web Service interfaces for Northbound clients convert incoming XML to Java objects using Castor
JMS interfaces for Southbound clients to handle vendor-specific requests using Java objects
Southbound Response MDB takes Java response objects and converts them to XML for the Northbound client
Weblogic application server components (J2EE, JMS, MDB, EJB, web services)
Web service interface to SAM and CMS
Port Optimization and End-to-End GUI operations for BBNMS-LS, BBNMS-CMI, and BBNMS-SE.
Profile Migration for BBNMS-CMI and BBNMS-SE
JMS interfaces to all three BBNMS JBBOS systems and to Mediation Layer.
Data collected is stored in local Oracle database and transferred to NRS (Oracle data warehouse)
GUI (Swing) for BBNMS-CMI JBBOS and BBNMS-SE JBBOS
Backend (EJB, JMS) of BBNMS-LS JBBOS, BBNMS-CMI JBBOS and BBNMS-SE JBBOS.
AT&T (BellSouth . Atlanta, GA ) 10/2002 – 03/2005
Systems Analyst - BellSouth FastAccess DSL (http://www.fastaccess.com)
As a lead software developer and in BIST Data Quality team, Perform analysis, design, construction, implementation and support PST for Life application.
Design and develop Custom Oracle iStore of ADSL CRM system for Bellsouth Corporation. The system is based on Oracle 11i CRM framework and integrates with MCDB98. Heavily modify Oracle iStore JSP pages to accommodate ADSL order requirements. Create application interface to communicate other Oracle 11i modules like Order Management, SDP, and Service for Communications. Create application PST (Production Support Team) for Life to investigate and resolve business DSL fallout and production issues.
Implemented the FastAccess Consumer DSL eSolution for a Fortune 100 Communication services company.
Tasks included creating high level and detail level designs for ADSL iStore to handle run time errors and data entry errors and various business exceptions and present the corresponding error messages,, playing the role of lead developer on a team.
Trained team members on the customization and development process for different CRM modules. Was instrumental in fixing and debugging numerous issues and defects.
Lead Designer /Developer on the Service for Communications, which extends the features of Oracle Support and Service to include the customer care processes; maintain a directory of products and services customers have purchased in Installed Base; Log, track, and resolve trouble reports made against installed products and service.
Design and develop the integration among Service Delivery Platform (SDP), Service for Communications, Installed Base, Order Management and Order Capture.
Estimating, designing, coding, assembly testing and debugging of defects for over eight major releases within the CRM Development platform
Construct and execute thorough test plans.
Programming languages primarily involves JSP, Java (with JDBC and connection pooling, xml, third party packages such as log4j), XML/XSL, HTML, and Javascript. Software and tools include Apache/Apache JServ, Tomcat, Weblogic, Oracle 7.3.4/Oracle 8i, SQL Plus and JDeveloper.
SCHLUMBERGERSEMA Atlanta, GA 05/2000/ – 09/2002
Software Engineer
Designed a Business Partner Customer Administrator component, BPCA, which maintains millions of customer data, replicates (synchronous/asynchronous) customer data to other components, exports customer data to third party applications. The design face includes writing function specifications, high level designs. Rational rose is used for designing use cases, class diagrams, sequence diagrams, etc.
Implemented the BPCA component that employs J2EE, Enterprise Java Beans, WebLogic server, RMI/IIOP, XML, JDBC and JBuilder (IDE). Implemented ‘Customer Care’ web server (JSP, Servlet) that enables a client to access his/her account via internet.
Design GUI prototype to demonstrate intended workflow and required features. The prototype is constructed with JavaScript and HTML/XML
High Level function designing and implement N-tier system that is aimed to create and maintain roaming agreements, content provider agreements, and contact administration of Settlement Component in CCC product (Convergent, Component-Based, Cost Control and Large Billing System).
Analyzed, developed, modified, and maintained the client side of the BSCS 5.40/6.00 releases with main focus on CA module, while helping several team members in their work (functional and technical). Designed and implemented several key features like Taxation Support and fixed defects prior to new product release.
DYNCORP, Atlanta, GA 10/1997/ – 04/2000
Specialist
Analyzed, designed, developed, tested, documented, maintained and supported information systems of the Regional Enforcement Tracking System, Phone Card Tracking System, HQ Transmittal Tracking System, Certified Mail Tracking System, and Health and Safety Tracking System. These systems used Oracle 7.3/8I, dBaseIII, PowerBuilder 5.0/6.5/7.0, and PowerBuilder Foundation Class (PFC).
Analyzed, developed, modified, and maintained the Equipment Tracking and Reservation System and the Conference Room Scheduling System using PowerBuilder 5.0/6.5, Oracle 7.2/8I, and Sybase.
EUROPEAN ORGANIZATION FOR NUCLEAR RESEARCH (CERN), Geneva, Switzerland
12/1991–01/1994
Data Analyst
Analyzed experimental data with software package (PAW) and implemented the simulation with C and FORTRAN.
Education & Training
Education
M.S. Computer Science, Alabama A&M University, AL
B.S. Electrical Engineering, Harbin Institute of Technology, Harbin, China
Training
Core Java
Introduction to Object Oriented Design with UML
Developing Enterprise Applications with BEA WebLogic Service Using EJB
Advanced JDBC Programming
Introduction to XML
Introduction to Oracle: SQL&PL/SQL
Citizenship USA
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