Sales Management
Resume:
Richard C. Dustman
Charlotte, NC 28277
********@*****.***
c. 313-***-****
Profile
Professional with years of General, Sales and Service Management experience across the automotive, construction and retail industries. Responsible for sales results in all products and services to deliver an exceptional customer experience. Responsibilities and experiences included:
Automobile products and services, sales and leasing
Financial and Insurance consulting and sales
Business Ownership, Operations Management and Construction
Leadership, management, and training of teams
Customer Experience, B2B, Account Management
Areas of Expertise
Project and Program Management, Process and Workflow Management, Business Operations, Office Operations, Food Services, Business development, Construction
Summary of Career Highlights
General Management
Retail operations
Franchise development for Fortune 100 company
Penetration of Finance, Insurance and warranty contracts
Entrepreneur in construction and customer services with company’s start up
Sales and Service Consultant
Led and was individual contributor in nations #1 retail auto retailer
Led and was individual contributor to the financial bottom line where employed
Persistently developing client base to company high’s
Achieved National Customer Satisfaction Index standings
Retail Management
Management of 100+ employees in 4 departments including being mainly responsible for all aspects of gross profit
General Manager for Little Caesars corporate franchisee
Developed territory for Distributers to company’s all time high
Developed and produced employee procedures to obtain closing ratios to exceed company’s expectations for dealership
Personal History
Professional Sales Association Lincoln-Mercury, top 10% nationally (14 yrs.)
Ford Sales Club top 10% nationally (5 yrs.)
Head Usher Solid Rock Bible Church (7 yrs.)
Non-Commissioned Officers School US Army (1 yr. out of 6yrs.)
Contact this candidate