Sales Management

Shafiq Hawaldar

Senior Analyst with * years of experience into Digital Marketing & Sales

Current Profile Details

eClerx Service Ltd : April 2007

Designation : Senior Analyst

Job Profile:

Promotional Merchandizing & Competitive Analysis

Create / Update / Maintain online Campaign, Promotions etc

Performing Competitive Analysis by comparing the Pricing and Promotions of the competitors’ Products

Updating the Prices of Product after the confirmation with Brand, Marketing, Finance team

Performing Sales Analysis to find out the geniuses orders

Inventory Management for better Customer Experience

Tracking the life cycle of Promotion, Campaign

Managing Special Events i.e Black Friday / Cyber Monday

Participating in Online Forums in order to pull the traffic on website

Data Quality Management

Check Quality and Ensure Completeness of online content available

Maintain Consistency of content available web site

Monitoring chat forums discussion on different sites globally for information on Product, Pricing, Deals, etc and auditing the same to save any kind of discrepancy

Assemble data of website with the help of tools and running macros to analyze and create reports customized to business needs

Regularly Monitoring product performance

Analyzing and processing reports like Order spike, Campaign Spikes, Negative margin and Price and Cost

Proposing the solutions to the stakeholders/clients and implementation of the same i.e. pushing and removal of campaign as per the request

Roles & Responsibilities:

Team Lead Activities

Allocation of Day-to-day work and preparing Daily/Weekly Updates

Conducting weekly meetings to update the team about the process changes

Exploring possible growth plans for the process and the team, maintenance of Roster

Handling Change Management in the process and keeping a log of the most critical changes affecting the process

Liaising with client document complex systems and processes in a style that lends itself to easy assimilation

Streamline existing documentation

Training and guiding the new folks, liaising with Knowledge management team for proper documentations of SOP’s

Special Highlights

Supporting Online Command Centre team

Raising Incident for any kind issue occurrence on web site

Extracting Broken URL, Broken Images on website with the help of “Macros”

Incident Monitoring with help of “Tealeaf”

Previous Work Experience

CMC Ltd : September 2006 to April 2007

Designation : Business Associate (Quality Assurance & Data Analysis)

Vertical : Financial Services

Process : Financial Report Analysis

Client : BLOOMBERG

Job Description

Analyzing Financial Statements

Converting Financial Statements into easy format for Investors (Read & Understand i.e., Sales, EBIT, EBITDA, NPAT, EPS etc.)

Working on Financial Statement across Globe stock markets (NASDAQ, NYSE, Toronto, JASDAQ, etc)

Providing snap shot of Securities current & estimated position as per Analyst (CFA)

Maintaining Quality & Accuracy in Data provided to Investors on Client Web Site.

Reporting to Team Leader.

Educational Qualification

Qualification

Board/University

College / Institute

Year of Passing

Percentage

T.Y.B.Com

Mumbai University

Dnyan Prasarak Shikshan Sanstha's Sandesh College

Mar - 2006

53%

H.S.C

Maharashtra State Board

Sandesh Vidayala College of Art & Com.

Feb - 2003

54%

S.S.C

Maharashtra State Board

Guru Nanak English High School

Mar - 2001

40%

Technical Skills

MS-Office – 2007/2010, Ms Outlook, Internet Research

Working Knowledge of Tealeaf, Accenture, Omniture tools

Achievements:

Achieved “Excellence Performance” award for twice, team handling and successfully meeting client deliverable & SLAs

Achieved “Business Process Improvement” award for successful completion of Pilot process which led to gain new business to company

PERSONAL DETAILS

Name Shafiq Dildar Hawaldar

Address Flat no 103, Ambika Apartment, Tukaram Bhane Nagar,

Adavli Dhokali, Kalyan (E) 421306.

Date of Birth 24th October 1983

Gender Male

Languages Known English, Hindi and Marathi

Mobile 91-986*******

Email ***************@*****.***

********.******@*****.***

DECLARATION

I hereby declare that the information provided by me, is true to the best of my knowledge.

References will be submitted on demand.

Shafiq Hawaldar

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