Customer Service Sales

Adnan Koya

** ******* ***, *********, **

*********@*****.*** / 647-***-****

Highlights of Qualifications

Over 7 years of experience in sales and providing customer service

Effective leadership abilities; promoted to Team Lead and Store Manager

Proficient in MS Word,MS Office, MS Outlook and Internet applications

Strong interpersonal skills, able to work well with others

Able to handle a variety of tasks; highly versatile

Adapt well to various settings and environments

Relevant Experience

Sales

Promoted products and services; generated leads and initiated sales

Successfully promoted and sold financial products, food brands, telephone and cable service packages, electronics and computer products

Performed outreach by going door-to-door to generate new customers

Completed paperwork to register customers for financial products

Skilled and experienced in estimating the cost of items

Customer Service

Approached customers and provided information regarding products

Accurately interpret customers’ problems and offer the best solutions

Efficiently handled the cash counter

Organization

Hired, trained, coached, supervised and evaluated staff members

Responsible for creating displays of new stock

Coordinated, planned and contributed at trade shows and special events

Work History

Call Centre Sales/Customer Service rep (Rogers Campaign) Nov 2014 (Present)

Zedd Customer Solutions (Toronto,ON)

Product Ambassador / Team Lead January 2011 (Present)

Launch Marketing (Toronto, ON)

Call Centre Sales Rep (Rogers Campaign) Feb 2012 –Nov 2014

SMT Marketing, Rogers Wireless (Toronto, ON)

Sales Rep (Call Centre) 2010 - 2011

Rogers Telecommunications (Toronto, ON)

Education

Business Studies Program – Dubai College 2005 – 2007

High School Diploma – Bombay University 2003 – 2005

References Available Upon Request

Contact this candidate