Human Resources Administrative Assistant

Tanisha Cooper

Duluth, GA ***** 813-***-**** *********@*****.*** www.linkedin.com/in/tanishacooper

Accounting/Finance & HR Professional

A highly regarded and well-qualified, strategic-thinking professional currently pursuing an MBA. Well-versed in human resources procedures and regulations with payroll experience. Adept at recruiting by assessing hiring managers’ needs, generating options, and recognizing people’s skills and abilities to fill a position quickly and efficiently. Recognized as a superior communicator; able to build and fortify strong professional working relationships.

Core Strengths

Detail-Oriented

Self-Directed

Team Development

Communications

Leadership

Strong Work Ethic

Microsoft Office Suite

Basic Accounting

Microsoft Access

Oracle Banner

Peachtree

QuickBooks

Education & Training

MBA, Accounting (expected 3/2016), DeVry University’s Keller Graduate School of Management, Atlanta, Georgia

Bachelor of Science, Business Administration, Florida International University, School of Business, Miami, Florida

Professional Experience

DEVRY UNIVERSITY, Remote 2011-2015

Student Support Advisor

Advised students to promote student success in the areas of finance, academics, and other services for a student population of approximately 300 students. Routinely met/exceeded management enrollment expectations, enrolling an average of 3.6% above expected plan. Maintained a 90% or more financial clearance rate for each session start by the end of add/drop period.

Key Accomplishments:

Developed an Accounts Receivable process improvement plan that increased the campus’ collection ranking from 21 to number one overall in our region.

QUALITY COUNTS, Tampa, FL 2014-2015

Part-time Human Resources Assistant

Assisted with recruiting efforts; including, sourcing candidates, job postings, candidate screening, scheduling interviews, and conducting research for other recruiting opportunities. Assisted with the hiring process including preparing onboarding materials, creation of personnel files, reviewing new hire paperwork, and adding new employees to the payroll system. Created Quarterly HR trainings for supervisors.

VIRGINIA COLLEGE, Tampa, FL 2010-2011

Student Financial Aid Planner

Reviewed, verified, and assessed applications and support documents to ensure compliance with Federal student aid guidelines that set out student financial aid eligibility; advised 15-20 new students daily. Maintained a 90% packaging rate for each class start by the end of add/drop period.

Key Accomplishments:

Achieved a 100% accuracy rate on financial aid files for ensuring completeness/compliance with regulations.

AMSCOT FINANCIAL, Tampa, FL 2009-2010

Financial Services Associate

Provided customer services including check cashing, loan processing, selling money orders, and other financial services; cashed checks using established risk analysis to avoid return items; collected on past due accounts. Found and took advantage of upselling opportunities. Maintained, counted, received, balanced, and safeguarded cash/negotiable items. Performed opening/closing procedures, prepared bank deposits/re-deposits, investigated/resolved report discrepancies; verified money in the drawer and safe.

AMERIPRISE FINANCIAL, Largo, FL 2005-2009

Administrative Assistant

Supported two CFPs; assisted advisors in servicing clients including preparing financial plans and conducting investment research via Morningstar. Used Excel to process expense management reports; prepared routine client correspondence; supported closes, set up client files, and generated new business corrections/alerts.

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