VP/Director of Real Estate and Construction

James A. Santos

***********@*****.*** C: 860-***-****

https://www.linkedin.com/pub/james-santos/b9/a4/3a9 SUMMARY

A Real Estate Development Executive with extensive experience and broad based knowledge in all aspects of the real estate development life cycle, from site selection to turn key delivery. An exceptional leader with strong communication skills resulting in highly effective teams that deliver retail locations, corporate space and industrial complexes. Results oriented, aggressively identifying opportunities and driving customer focused and value-added solutions. Performs well in fast paced environments, responding quickly to changing priorities and requirements. Technically astute, resourceful individual who combines a driving personal work ethic with strong management skills that result in demonstrated personal and team success. Core competencies include:

Strategic and Tactical Planning Resource Management Process Improvement

Cross Functional Coordination KPI and Metric Development Performance Analysis

Portfolio Management Visionary Capital Planning PROFESSIONAL EXPERIENCE

TD Bank Financial Group, East Coast, U.S. 2009 – Present VP/Director of Development Services, Head of Corporate Real Estate Projects (2010 – present)

Continual alignment of TD Banks Corporate Real Estate Development goals and overall growth strategies.

Built a management team to support the growth and increase of Corporate Real Estate capital spend year over year from 2010 thru 2015.

Identified Real Estate opportunities that align with TD Banks company goals.

Directly supervised an internal team of five managers and an outsourced team of one Director and six Project Managers that strategized, designed, planned and executed growth, relocations and consolidations on over five million square feet of corporate offices and real estate.

Developed, implemented, and managed a Capital Forecasting Tool with predictive modeling based on historic data that captured actual and projected capital spend on a monthly basis in order to report quarterly spend and year end projections to senior management.

Built and maintained strategic alliances with internal/external partners, architecture, relationship management, transactions, and consultant teams as well as building owners and property managers.

Represented TD Banks Real Estate matters with governmental and municipality officials in order to accomplish the Banks objectives.

Gained extensive experience in lease negotiation and work letter preparation for tenant build out to include New York City high rises, multi-story industrial buildings, and freestanding single story facilities.

Developed scorecard metrics, cycle timeframe performance goals, and designed process improvement initiatives for TD's vested outsource partners to increase overall productivity in the Real Estate department.

Successfully reduced the occupancy cost of existing facilities by maximizing density through conceptual thinking and execution in many of the existing banking support centers.

Reviewed, updated, and maintained audit and compliance protocols to exceed the banks regulatory obligations.

VP/Regional Development Service Manager (2009 – 2010)

Responsible for the Development of TD Banks Mid–Atlantic Retail locations.

Supervised a team of direct reports that managed the Real Estate Development of TD Banks Mid-Atlantic region of buildings and sites.

Managed and executed a Real Estate acquisition remodel program that encompassed over 500 acquired facilities and successfully delivered results within a compressed deadline. James A. Santos ***********@*****.*** C: 860-***-**** Page 2 YUM! Brands

Director of Real Estate/Construction, Seventeen State Region (2007 – 2009)

Managed a multi-brand Real Estate Portfolio of 35-55 million dollars annually.

Directly supervised a team of managers and coordinators that spanned the North Eastern United States from Chicago to Maine to Kentucky.

Developed and refined the processes for zoning, permitting, project finances, construction and program close outs in order to increase productivity and decrease the overall real estate development time frames.

Delivered over forty, new ground up, inline and remodeled stores in territory within a one year period.

Engaged in a wide variety of projects in both domestic and international markets to increase YUM Brand awareness and presence.

Worked with municipalities and state governing bodies to negotiate win/win developments that work within the landscape of the city's planning and zoning.

Senior Manager of Construction, Northeast Region (2001 – 2007)

Managed the planning, zoning, design, financial and construction of YUM's restaurants.

Delivered up to fifteen ground-up multi-branded restaurants in the Northeast Region in one year.

Built the shortest ground-up construction time frame in Taco Bell's Company history.

Achieved the highest "Time, Cost, and Quality Metric" average in company history.

Mentored and trained the Real Estate and Construction Managers in project management methodologies, project planning and scheduling tools.

Designated advisor for Northeast Director of Development, providing status reports and recommendations in all areas of development.

Developed and implemented a regional cost reduction plan, lowering required investment capital while maintaining quality and operational efficiency.

National Program Manager of Inline Store Development, United States and Canada (1997 – 2001)

Created and implemented a national training program for Construction Managers in 'New Concepts', increasing productivity and efficiency.

Appointed liaison between Real Estate and the New Concepts Division, supporting the North American markets from Toronto to Puerto Rico.

Oversaw and implemented the 'Inline model' design standards, for a national roll-out that ensured overall success.

Educated all functional groups in Real Estate, Purchasing, and Operations in the 'New Concepts Arena' and instituted a post-training, monitoring plan for continuous improvement. Additional Work Experience at YUM! Brands:

Construction Manager

Vetted and selected General Contractors for competitive bidding. Reviewed and qualified bids, and directly supervised GC performance, making adjustments to maintain a solid pool of qualified contractors. Additionally, developed a post-project audit scorecard to evaluate the performance of all consultants, contractors and vendors, and participated in the planning and execution of the highly publicized twenty-four hour "Rebuild Compton" project following the California Riots.

EDUCATION

BS Degree, Construction Management, Central Connecticut State University, New Britain, CT AS Degree, Civil/Structural Engineering, Hartford State Technical College, Hartford, CT

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