Executive Assistant to VP and Controller

Michelle Sanchez

*** ****** **** **** *********, NY 11552 / 917-***-**** / ************@*****.***

EXPERIENCE

EFE NEWS SERVICES New York, New York

Executive Assistant to VP and Controller May 2006 – Present

Work closely with VP and Controller on special projects to enhance company policies and procedures related to company revenue, client invoicing and satisfaction, and collections

Manage executive’s complex calendars, coordinate international/domestic travel arrangements and itineraries, review attendance and vacation records, answer phones, and day-to-day maintenance of mail

Provide clerical/ administrative support, including the composition and preparation of correspondence and presentations both in English and Spanish

Experience in providing administrative and technical support in functional areas of human resources, including maintaining personnel employee records in conformity with company’s protocol

Handle bookkeeping duties such as reconciliation of bank statements, order and data entry, and processing chargeback

Responsible for all Accounts Payable scheduling and payment of vendor invoices on a timely basis

Accounts Receivable Specialist for the New York Office and liaison to the Madrid, Washington, & Miami Office

Responsible for all Accounts Receivable records, such as preparing customer statements, invoices, credit notes and collections, reconciling expenses to the general ledger, and promptly handling client inquiries

Maintain and responsible for all Corporate American Express Charges and receipts for audit purposes

Excellent working relationship with all levels of management and peers by maintaining an open line of communication

Received excellent performance evaluations; Was promoted based on excellent performance

Built a reputation for providing excellent customer service Dr. Richard Pashayan, DC Flushing, New York

Office Manager Feb 1999 - April 2006

Managed Accounts Receivable, contacted medical insurances and customers regarding payment status and balances over 60 days; worked with outside collections representatives when necessary

Responsible for monetary collections and payments on accounts

Insurance verification and credentialing

Created and implemented a formal payment procedure overseeing a permanent staff of 5

Reconciled monthly and end of the year books for tax purposes

Helped to create and implement new billing structure to increase company revenue

Maintained a friendly environment for clients and staff, resulting in expanded business opportunities

Earned recognition for strong performance; Promoted for excellent performance EDUCATION

Queens College, City University of New York Flushing, New York B.A., Psychology and Sociology May 2006

ADDITIONAL

Languages: Fluent in oral/written Spanish and basic knowledge in French

Technical Skills: Full working knowledge of Microsoft Office Suite and can easily adapt to new software

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