Customer Service Sales

OSCAR ARANGO

***** **** *** **, **** Raton Fl ***98 - Phone N. 561-***-****

*************@*****.***

OBJECTIVE

To establish a position within a solid business team, where my bilingual and business skills add significantly to the organization’s value.

EDUCATION

B.A. Degree, Business Administration May 2001

Externado University Bogotá - Colombia

PROFESSIONAL EXPERIENCE

Sales Producer September 2013 – August 2015

Allstate Deerfield Beach, FL

Offered a variety of products such as auto, home, life insurance.

Approached potential clients by utilizing mailings and outbound sales calls.

Provided prompt and accurate cost-effective service by responding to inquiries from existing policyholders and the general public regarding insurance availability, eligibility, coverage's, policy changes, transfers, claim submission procedures and status, rates, and billing clarification Assistant Manager/Customer Service March 2007 – August 2013 Puccini’s Restaurant Boca Raton, FL

Promoted customer satisfaction for steady repeat business.

Participated in marketing campaigns in order to increase restaurant sales. Business Solution Specialist June 2006 – April 2008 American Bancard Boca Raton, FL

Increased corporate and individual accounts through the acquisition and expansion of customer relationships.

Provided superior customer service through effective client communication, anticipation of needs, and promotion of our financial services.

Increased merchant’s sales overall by an average of 3% per year. Small Business Representative June 2004 – June 2006 Arango Insulation Fairburn, GA

Responsable of selling building construction insulation materials and managing distribution channels in multiple states.

Increased district sales 7% during first 9 months. Corporate Accounts Representative March 1999 - November2003 Bellsouth Bogotá, Colombia

Responsable of developing sales and prospecting new clients at the distributor

Planned and executed product presentations throughout the district, which contributed to a consistent, year-to-year sales increased averaging 5+% above budget Awards: Sales Award for year 1999 and 2000

SKILLS

Bilingual in English/Spanish Knowledge of personal lines insurance products

Experience in sales and customer service

Goal oriented: highly motivated and resourceful to achieve results

Computer Experience: Excel, Word, Power Point and Outlook

Ability to independently multitask and effectively meet deadlines simultaneously

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