Customer Service Sales

Sanjia Amreen

**** ******* ***** ***

Raleigh, NC 27612

Phone: 919-***-****

Email: acr6lh@r.postjobfree.com

CAREER OBJECTIVE

Intellectually curious and innovative problem solver who enjoys finding smart ways to use new technologies in research fields.

EDUCATION

North Carolina State University, Raleigh, NC

Bachelor of Science degree in B iochemistry, 2015 GPA: 3.1

University of Asia Pacific

Dhanmondi, Dhaka.

2 years of coursework toward Bachelor of Pharmacy, 2005 2006. GPA: 3.4

RELEVANT COURSES

● Proteins and Molecular Mechanism ● Principles of Genetics

● Quantitative Analysis ● Biochemistry of Gene Expressions

● Introductions of Statistics ● General Microbiology RELEVANT SKILLS

● To perform Affinity, Ion Exchange, Hydrophobic Interaction, Low pressure, and High performance liquid chromatography to purify the protein of interest.

● To use PCR to amplify specific sequences of DNA or RNA.

● To transfer proteins, DNA and RNA on a membrane after the gel electrophoresis by using blotting technique and then to detect specific amount of biomolecules present in a sample.

● To perform ELISA( enzyme linked immunosorbent assay) to identify a substance by using antibodies or color change.

● To operate Gel electrophoresis apparatus to separate DNA, RNA or protein by charge or size, and to find the amount of unknown DNA, RNA and Protein by comparing those sizes with molecular markers.

● To operate Absorption Spectroscopy to determine the presence of a particular substance in a sample.

● To sterilize all kinds of laboratory instruments using autoclave.

● To calibrate and measure pH, mV and temperature using 530 pH meter.

● To make buffers or solutions for lab experiments. COMPUTER SKILLS

Microsoft Office (Word, Excel, PowerPoint)

LANGUAGES:

● English (Native or bilingual proficiency)

● Bangla (Native or bilingual proficiency)

● Hindi (Elementary proficiency)

EXPERIENCES

Volunteering as a Lab assistant 06/15 Present

North Carolina State University, Raleigh, NC

● Assist in buffer mixing or making solutions

● Using autoclave

● Making gel and loading sample for experiments

● Labeling solutions

● Maintaining cleanliness, order and organization of laboratory.

● Running PCR for experiments

● Using pH meter.

● Perform ELISA test

Full Time Household and Child care supervisor 06/12 Present

● Planned and implemented standardized daily care schedule.

● Created educational activities to enhance enrichment and academic preparation.

● Maintained and organized household activities through daily conflict resolution and problem solving . Sales Associate(20 30 hours/week) 06/10 12/11

Macy’s, Raleigh, NC

Proactively assisted approximately 40 customers per day by providing them with information about products. Processed customer payments by cash, check, and credit card. Responded quickly and resourcefully to customer requests or concerns. Received compliments from customers on satisfactory customer service. Sales Associate ( 35 37 hours/ week) 08/08 12/09

Target Corporation, Raleigh, NC

Processed sales transactions efficiently.

Identified customer needs and suggested solutions to boost sales and increase customer satisfaction. Awarded Employee of the Month for excelling in dedication and hard work. Supervised group of 8 10 employees during absence of group leader.

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