Commissions Manager Specialist

Nancy Rose

**** ******* **** **., **********, TX 76065

Home: 972-***-**** • Cell: 817-***-****

******@***.***

SUMMARY

Enthusiastic and experienced manager with proved customer service skills. Problem solving and

multitasking ability will improve your company's profitability. History of working as a team

leader and my ability to work independently will result in high productivity.

ACCOMPLISHMENTS

Promoted from Clerk Sales Operations to Commissions Manager Specialist

Awarded Above and Beyond Recognition

Received Count on Me Award for outstanding yearly attendance

Nominated for On the Spot Award for outstanding performance

EXPERIENCE

Commissions Manager Specialist/HR Finance, 08/2013 to 09/2015

YP.com - Dallas, TX

Managed 5 state region for Southwest Region commission issues for YP.com (formerly

Southwestern Bell Yellow Pages, SBC then AT&T Yellow Pages)

Part of an implementation team for a new commission system Provided ongoing project

management updates to senior management, business analysts, and IT

Effectively communicated with Regional Vice President and Sales Force on new

Compensation plan

Responsible for customer account investigation reporting to Human Resource Managers

regarding sales representative policy violations

Testing and verification of payroll system and reporting results and issues of concern to

four other regions throughout the United States

Worked well under pressure supervising and providing management reports for southwest

region payroll verification on weekends of payroll close

Sales Support Assistant, 10/1998 to 08/2013

YP.com - Dallas, TX

Keying contracts, proofing sketches, scanning, indexing, phone, filing, bill paying and mail

Training of new clerical staff

Participated in Crew meetings

Travel helping to assist in conversions and directory closes

Transferred into the Internet Sales Operations Department

Secretary/Administrator, 05/1991 to 10/1998

Halliburton Energy Services - Odessa, TX

Inventory, maintained laboratory instruments and Calibration

Compiled monthly statistics

Safety and quality improvement processes

Analytical and quality control testing

Completed Texas Department of Health audits

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