Licensed Insurance Agent & Office/Sales Manager
Resume:
Dana J. Dudek
Sales / Office Management
**********@*****.***
Administrative professional eager to leverage over 10+ years of experience and office management expertise to secure an office management or inside sales position. Highly organized, efficient and skilled in a variety of office support tasks, including:
Office Organization & Administration
Records & Database Management
General Bookkeeping (A/P & A/R)
Multiple Line Telephone & Front Office Reception
Fax/ Copier/Postage Meters
Licensed through Texas Dept. of Insurance in Property & Casualty and Life & Health
Spreadsheets & Reports
Scheduling & Calendaring
Meeting & Event Planning
Filing & Data Entry (50+ WPM)
Basic computer components
Internet browsing/ Email
Experience
CHRIS MALLETT STATE FARM- KATY, TX Insurance Company
Licensed Producer/Inside Sales Rep, Dec 2011 to present
Mastered all State Farm product lines, and obtained my insurance license in Property and Casualty as well as Life & Health. Consistently met weekly/monthly sales goals, and developed and maintained an excellent rapport with my clientele. Able to utilize my outstanding telephone skills, exceptional multi-tasking abilities in a fast-paced environment.
Results:
Successfully built and maintained a large book of business
Mastered techniques for upselling and multi-lining
Developed unique skills to assist me in personalizing policies according to their needs
Maintained a close ratio on internet cold call leads at 15-20%
Met and exceeded both company weekly & monthly sales goals as well as personal goals
Able to produce weekly while maintaining a low cancellation rate
RESCUE ROOFING, LLC Katy, TX Roofing Company
Office Assistant/Outside Sales, May 2009 to December 2011
Provide administrative and executive support within busy growing office, as well as consistently meeting and exceeding sales quotas while maintaining excellent customer rapports amongst my fellow (male) co-workers
Results:
Earned “outstanding” ratings on annual reviews for 2010. Recognized for high-quality work, organizational strengths and exceptional customer service delivery.
Praised by supervisor for excellent performance as interim office manager
Honored as Top Salesman of the Month for three consecutive months.
ANSON FLOWLINE EQUIPMENT, INC Houston, TX Oil & Gas Equipment Distributing Co. Inside Sales Coordinator/Document Control- March. 2008- Oct. 2008
Successfully managed several hundred house accounts and consistently established and rebuilt personal relationships with some of the world’s leading oil & gas companies. I was also in charge of inputting, updating, and shipping out all certifications for all orders sold & shipped through Anson, Inc.
Results:
Excelled within deadline-intensive environment, ensuring the accurate and on-time completion of all projects.
Expert relationship builder, channel developer, negotiator and sales strategist
Strong command of international business protocols and experience conducting business with foreign governments and executives across the globe
ADVANTAGE LABOR SOURCE, LLC Katy, TX Midsize Recruiting Agency for Industrial/Skilled Laborers Office Manager/ HR Assistant- May 2007-Feb. 2008
Demonstrated my abilities to multi-task and prioritize tasks by juggling my daily clerical duties of answering/directing a multiple line phone system; payroll reports, supply ordering, and maintaining & updating spreadsheets & logs with general HR duties including reviewing resumes for recruiters, updating & establishing new client accounts for the outside sales reps., and reporting payroll and employment changes to the accounting department for a recruiting agency specializing in industrial and skilled labor.
Results:
Performed all office and general clerical duties quickly and efficiently while juggling multiple phone lines and reviewing hundreds of potential candidates’ resumes to hand off to senior recruiters on a day-to-day basis.
Background in HR generalist affairs, including experience in employee recruitment and retention, staff development, mediation, conflict resolution, benefits and compensation, HR records management, HR policies development and legal compliance.
Successfully placed over 30+ skilled laborers in appropriate field of work of which 15 were hired on as full time
Education
HOUSTON COMMUNITY COLLEGE Houston, TX
Associates Degree in Arts - August 2008-December 2011 (graduation date) 3.5 GPA
SOUTHWEST TEXAS STATE UNIVERSITY San Marcos, TX- August 2003-Jan 2004
Studied Mass Communication & Business Administration
JAMES E. TAYLOR HIGH SCHOOL Katy, TX
High School Diploma, 2000 (GPA: 3.6)
Contact this candidate