Customer Service Sales
Resume:
KIMBERLY LONG
**** ******* ****** *** ****, Ca **132
********.****@*****.***
PROFESSIONAL SUMMARY:
Service oriented and accomplished person with 10 plus years background in Administration/Sales. Excellence communication and management skills. Handle task with accuracy and efficiency. Motivated leader with strong organization and prioritization abilities. Goal oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Exceptional customer service skills and looking for a position in a fast growing company. SKILLS:
Administrative and Management Customer and Personal Services
Organization Coordination
Time Management Clerical
EXPERIENCE:
Lead cashier/ Hallmark/ Photo Dept. June 2004 - August 2015 Longs/ CVS Pharmacy San Jose, CA
Greet customers entering establishment
Answering questions regarding the store and its merchandise
Maintain knowledge of current sales and promotions, policies regarding payment, exchange and returns
Place orders or calls others stores to locate desire items
Open and close registers, performing tasks, such as, counting money, separating charge slips, coupons, and vouchers
Ticket, arrange and display merchandise for Hallmark everyday and seasonal cards
Load rolls of film, negatives and printing paper into processing or printing machines
Select, scan, and load digital images onto computers to be printed on computer software Executive Administrative May 2003 - July 2005
Fenwick & West LLC Mt. View, CA
Greet visitors or callers and handle their inquiries or direct them to the appropriated persons according to their needs
Answer phones and give information to caller, take messages, or transfer calls to appropriated individuals
Complete forms in accordance with company procedures
Schedule and confirm appointments for clients, customers or supervisors
Operate e-mails systems and coordinate the flow of information internally or with organizations
Coordinate conferences, meeting, special events, such as tradeshows and seminars
Manage projects and contribute to committee or team work
Prepare affidavits, documents, legal correspondence and organized and maintain documents in paper and /or electronic filing system
EDUCATION:
Bachelor of Science: Marine Biology May 1995
University of Honolulu Honolulu, HI
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