Service Sales
Resume:
Jacklen Shaffer
**** ******* ** ***** *** ¦ Houston, Texas, 77003 ¦ ************@*****.***
Home 832-***-**** ¦ Cell (612) 290- 9616
PROFESSIONAL EMPLOYMENT EXPERIENCE
A-1 Personnel September 2014 to Present
MDL Senior Court Clerk Houston, TX
Responsible for daily operation of the court in compliance with Texas Rules of Court
Execute judgments, writs, abstracts and orders
Filing, registering, docketing and assessing cost for an application, complaint, petition, return, document or proceeding
Attend court
Avis Budget Group October 2012 to October 2014
Client Liaison/Administration Coordinator Houston, TX
Prepared all rental and return documents accurately and completely
Adhered to all company approved sales and service techniques when determining customer needs
Provided assistance in resolving customer complaints with effective problem solving abilities
Thrived in a stressful, fast-paced environment while maintaining good customer relationship with a professional appearance and enthusiastic attitude
Monitored fleet availability for reservations and walk-ins
Reviewed rental parameter with all customers to ensure a complete understanding of our rates and service charges
Meyer and Njus Law Firm P.A. October 2006- January 2010
Legal Assistant Minneapolis, MN
Conducted legal research and prepared drafts of legal documents as requested by six attorneys
Tracked all work product deadlines
Facilitated weekly meetings with attorneys for them to review their upcoming calendar
Scheduled meetings and conferences for attorneys with incoming and existing clients
Processed and managed all correspondence, emails and documents
Champ’s Barber Shop January 2003- September 2006
Receptionist Brooklyn Park, MN
Managed shop calendar and scheduled all appointments
Organized and ensured accuracy of all paperwork and electronic documents
Answered all incoming calls and inquiries
EDUCATION
Minnesota School of Business (Graduated June 2012)
Associate Degree in Paralegal Richfield, MN
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