Management Specialist

YVETTE JOHNSON

***** ***** **. *******, ******* 810-***-**** (mobile) ***************@*****.***

Summary

I am a professional with experience in production/manufacturing, logistics and office management skills that spread over 20+ years. I am able to multi-task with little effort and have experience meeting deadlines and dealing with stressful/fast paced situations. I seek a position where I will be able to utilize these skills.

Experience

Boutique Owner

Self Employed

February 2004 - Present (11 years 6 months) • Hampton, Georgia

Took the initiative to start my own online business for which I am solely responsible for purchasing, pricing, marketing and selling unique and hard to find merchandise.

Maintain accurate accounts receivable/paid.

Perform all administrative duties including customer service and shipping/handling.

Hired, trained and supervised employees

Tasker/Workflow Manager

Exel/Kraft

October 2010 - May 2015 (4 years 7 months) • Union City, Georgia

Effectively multi-tasked in a fast paced environment to ensure deadlines were met and customers were happy with their service.

Responsible for delegating and overseeing the processes of receiving and shipping freight in a quick, safe and cost effective manner.

Planned, prioritized and monitored the progress of product movement and associate productivity.

Offered help by troubleshooting when needed for prompt task completion.

Gave specialized attention to: LTL's, priority customers, exports, imports and live driver shipments.

Utilized Microsoft Office and Red Prairie to accurately document shipment information.

Performed counts to track and replenish inventory.

Processed returns and maintained receipts to identify shorts, overages or damages.

Used good judgment and safe practices to accomplish daily goals and to maintain a safe, clean workplace.

Employed leadership skills to direct and supervise 20+ associates.

Exercised professional customer service skills when handling phone calls on a multi-line telephone and when meeting customers in person.

Implemented office and warehouse practices that maximized time for associates and management in addition to lowering company costs.

Communicated often with upper management to discuss ways to improve workflow.

Trained associates in order to pinpoint and enhance their contributions to workload.

Maintained a positive rapport with associates to promote increased production and good morale.

Production Material Handler

Lear Corporation

September 1994 - February 2004 (9 years 5 months) • Atlanta, Georgia

Assembled parts for production in automotive plant.

Drove a forklift and cherrypicker to move and stock materials.

Performed all administrative duties for three production supervisors.

Trained new employees for various plant positions.

Kept plant clean and organized.

Administrative Assistant

Charles Stewart Mott Community College

September 1990 – May 1992 (1 year 8 months) • Flint, Michigan

Simultaneously provided four college professors with quality administrative office assistance.

Planned, prioritized and completed tasks in timely manner.

Operated equipment such as fax/copier machine, multi-line phone and computer.

Accurately processed and filed paperwork.

Was pleasant to office callers/visitors.

Education

Mott Community College

Associate Degree

Health and Human Sciences, Business Management

Maintained a 3.0 gpa through out courses. Received degree with honors.

Certifications

Fork Lift Certification

Osha

April 2015

includes: sit down lift, stand up lift and cherry picker

Microsoft Certified Specialist

Genesee County

March 2009

Can type 50 words per minute.

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