I am looking to utilize my drive and determination to produce high quality work performance that will enable me to grow within a company to my fullest potential, detailed support specialist with strong multitasking projects providing end to end resolution and or completion. Exceptional interpersonal skills while thriving in time-sensitive environment.
Summary:
Over 15 years of experience in successfully working with managers and supervisors providing support for Broadcast Sports Operations as an operator. Experienced professional Support specialist with strong leadership and relationship-building skills.
Demonstrated effective track record with technical and customer support environment.
Extensive communications skills and ability to work and collaborate within complex environments across all levels of management and field. Meticulous Operator, excellent at juggling multiple tasks and working under pressure. Board industry experience across all levels of lead operator with live sport events
Bilingual fluent in both English and Spanish, read, write & conversational.
Education
Radio and Television Broadcasting (California State University, Los Angeles 2000)
Completed BA degree
Minor – Telecommunications and Film.
Experience
Successfully progressed in the field of Broadcast Operations effectively gaining experience in all facets of signal distribution.
Productively trained department staff on different escalation workflows. Provided agenda as well as hands on for xMatters platform.
Acted as lead for shift and management by overseeing all events airing as scheduled.
Broadcast Operator 2 April. 2007 – Sept. 2015
(DIRECTV Latin America) – California Broadcast Center – Long Beach
Monitor and coordinate live sporting events to Latin America.
Responsibilities include checking path delivery, audio and video formats such as AC3, mpeg 2 & 4 (SD/HD).
Ingest video clips from recorded events into automation files (iTX, OEE) for later replay event.
Responsible for event check prior to air by verification of PADB, PAD-MON, APG GUI and CA (Conditional Access)
Accountable for commercial break insertion on event airing in Latin America.
Worked as TOC running Master Control with Latin America TOC Master Control and Independent live production groups in Latin America.
In charge of maintaining inter department hub communication site “CORE” by providing training material, daily check list and shift pass downs reports.
Duplications Operator 2006 – 2007
(E! Network) – Los Angeles, CA.
Accountable for the setup of all satellite feeds that out of the Los Angeles site.
Screened and encoded programs for editing
Responsible for event duplication orders to verify all content valid and error free prior to transmitting.
Master Control Operator 2005 – 2005
(KFBT Cable 6) – Las Vegas, NV.
Responsible for the setup of all satellite feeds as well as logging transmitter readings from airing feeds.
Aired local commercials using automation files (iTX) and dubbing commercial spots for station local revenue.
Technical Operator 2004 – 2005
(KTNV CH 13) – Las Vegas, NV
Ran tape for newscast, monitored On Air playback schedule, Record and aired programming as scheduled on the daily automation log.
Responsible for maintaining tape library as well as run camera support.
Troubleshoot playback, uplink and downlink logging all transmitter readings and maintained accurate video and audio for On Air play.
Master Control Operator 2001 – 2004
(Azteca Americas-Pappas Telecasting) – Glendale, CA.
Maintained complete and accurate records of transmitter log with compliance of FCC standards.
Logged On Air times, digitizing and encoded spots and built local programming on Nversion server.
Monitored and identified On Air and Off Air discrepancies and successfully maintained tape library.
Skills
Gained knowledge and skills in the following items:
Bilingual in both English and Spanish
Experience with iTX, OEE Nversion server, Columbus Omnibus, Matco and Fastbreak automations.
Strong computer skills
Exemplary organizational skills and high motivated to take and lead direction.
Available to work any schedule