Manager Customer Service

MONTGOMERY MALAVE ALESSIO

**** ****** ******* ***, **********, Ontario. L7L 7J5

****************@*****.***

MOBILE 905-***-****

SUMMARY OF CAREER

Responsible professional with demonstrated experience in warehouse environment with ability to manage

the daily logistic, caring compliance processes and procedures in a timely manner.

SKILLS & ABILITIES.

Experience in Warehouse, shipping and receiving

Good comprehension of WHMIS

Highly organized, ability to troubleshoot

Reading text, Document use, Numeracy, Writing, Oral communication

Significant use of memory, Finding information, Computer use, Continuous learning

Prepare and submit reports, Resolve work related problems

Strong analytical skills

Bilingual (Spanish/English)

VALUES: Respect, loyalty, honesty, professional ethics, customer service and compromise.

EXPERIENCE

ROXUL, INC. Milton, Ontario, Canada 2014-current

Manufacturer of stone wool substrate solutions for professional horticultural sector.

General Operator in GRODAN line.

Follow direction from the Production Supervisor and Warehouse Manager

Load, unload and move products and materials by hand or with equipment

Check products for defects and to ensure conformance to GRODAN brand standards

Regular maintenance on warehouse equipment as needed ensures cleanliness of the facility is maintained

SOUTH AMERICAN PARTS CORPORATION Miami, Florida, USA 2013-2014

Distributor of truck parts for Latin American markets

Inventory Coordinator.

Contributed to improve the flow of goods and inventory from factories in China to the Distribution Centre in Miami, and ultimately to customers in Latinamerica.

Extensive involvement in the implementation of improvement processes to reduce inventory, minimise costs and maximize working capital

Ensured that inbound goods / stock control department is well organised and controlled to sufficiently support the goals of the business.

CONTROLCHEM CANADA, LTD. Burlington, Ontario, Canada 2012–2013

Manufacturer of specialty chemical blends for boiler, cooling and wastewater systems

Inventory Control & General Maintenance

Performed physical inventory of raw materials and finished products and maintained records in the inventory program

Proposed the creation a database with the physical locations of more than 350 raw materials and 150 finished products stored to expedite the search at the time of production and/or dispatch to customers.

Created and performed the preventive maintenance program of equipment, tools and facilities inside/outside the plant and office

CALARCA ENTERPRISES CORP. ( Halton Catholic District School Board`subcontractor) 2011- 2012

Custodian at Corpus Christi Catholic Secondary School, Burlington, Ontario.

Receiving the school supplies, materials and equipments, and shipping as required following the procedures of the Board

Responsible to create at system all work orders for corrective maintenance required in the building

First point of contact and resolution for cleaning and maintenance issues

Responds to main office calls for custodial assistance

TENNECO AUTOMOTIVE (Dealers in Venezuela and Costa Rica) 2004-2010

Wholesale Distributors of MONROE shock absorbers and other parts for cars and trucks

Warehouse Operations

Extensive involvement in the quality assurance services on the daily logistic which involves reception of merchandise containers, storage and computarized control of more than 4000 products and delivery to over 2500 customers.

Loading and unloading of goods. Inspect and verify incoming goods against invoices or other documents

Record shortages and reject damaged goods. Route goods to appropriate storage areas,

Pack goods to be shipped. Fix identifying information and shipping instructions on shipments,

Unpack products received by store and count, weigh or sort items,

Maintain computerized stock inventory, Record incoming stock, Keep stock clean and in order, Order picking

Participating in the validation process, audits, recommend and implement error correction with root cause analysis, continuous improvement and use of customer surveys.

Preventive and corrective manteinance and coordination of equipment, tools and facilities in the building.

REFERENCES

Mrs. Helen Carrier Secretary. Corpus Christi Catholic Secondary School 905-***-****

Mr.Frank Silva Warehouse Manager. Control Chem Canada, Ltd. 905-***-****

Mr. Andres Ochoa Vice President. South American Parts Corp. 305-***-****

Mr. Sean Beaven GRODAN Production Supervisor. Roxul,Inc. 905-***-****

Mr. Matthew Rees Human Resources Manager. Roxul, Inc 905-***-****

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