Vincent J. Messina, Jr.

acr645@r.postjobfree.com ** Lydale Place, Meriden, CT 06450 203-***-****

Qualifications

Builds trust-based relationships using a 20+-year background in banking, real estate, insurance, consulting, call center, and IT environments. Supports sales, operations, and recruitment objectives by communicating with clients, analyzing their needs, and determining the best solution. Conducts cold calls to individual/business prospects and delivers group presentations. Oversees implementation of IT projects to enhance performance. Has held leadership positions within local community organizations.

Accomplishments

Earned more than 30 perfect scores for quality assurance at RBS Citizens Bank for following company policies and procedures; consistently received excellent reviews in customer surveys.

Received the Good Banking Award for work on a review team in a standards and procedures project that involved verifying telephone numbers, documents, and processing steps to adhere to compliance requirements.

Established business with new accounts such as Raytheon and Parametric Technology for Apex Consulting Group; initiated cold sales calls with hiring managers that resulted in two long-term contracts.

Served as project leader of an offsite development team for National Grid USA’s Contractor Time System; supported design, coding, testing, and installation in Java and HTML for both Oracle and Microsoft Access databases.

Earned a Consultant of the Year honor at Ciber for recommending five recruits for positions with a 100% success rate; increased technical staff by 10%.

Organized a small business networking group that benefitted members of the Greater Meriden Chamber of Commerce; delivered lectures and earned the William Sears Rice Award for promotion efforts.

Attained the City of Meriden Official Citation from the mayor’s office for work on behalf of American veterans.

Career History

Energy Broker, Realgy Energy Services, LLC (West Hartford, CT) 2015

Conducted cold calls and sold both natural gas and electricity plans to businesses in the Mid-West.

Customer Service Specialist, Credit Card Division, RBS Citizens Bank (Bridgeport, CT) 2013 to 2014

Processed payments and documented complaints for management review. Explained billing processes and other credit card-related issues to callers. Offered additional upgrades and services. Completed fiduciary and liability training courses. Transitioned from a temporary staff member to a full-fledged employee.

Producer, Stewart Staffing Solutions (Hartford, CT) 2012

Helped clients attain automotive and homeowners insurance. Completed interviews to assess risks and find proper coverage. Explained advantages and disadvantages of option limits and state requirements to make sure policies offered necessary protection.

Salesperson, Combined Insurance (Meriden, CT) 2011

Conducted cold calls to families and small businesses to market various insurance plans. Customized disability, accident and sickness support, cancer care, and life insurance programs to meet the needs of each member.

Realtor, Greater New Haven Realty, LLC (Orange, CT) 2009 to 2011

Worked with clients to buy and sell houses. Served as a team member during first-time home buyer seminars.

1 of 2

Vincent J. Messina, Jr.

acr645@r.postjobfree.com 78 Lydale Place, Meriden, CT 06450 203-***-****

Career History

Weekend Evening Customer Service Supervisor, Tactical Marketing Solutions (Wallingford, CT) 2007 to 2011

Sold computers, vitamins, and sporting equipment in a call center environment for a marketing outsourcing company. Processed end-of-day transaction histories and payments. Earned a promotion from front-end representative to a supervisory role.

Realtor, Maxcom Realty, LLC (Orange, CT) 2007 to 2009

Assisted clients with buying and selling houses at a regional real estate organization. Served the personal and commercial markets and participated in first-time home buyer seminars.

Independent Sales Associate, LegalShield (Ada, OK) 2003 to 2010

Operated in a commission role selling legal and identity theft plan memberships to local clients. Organized a small networking group. Held responsibility for tracking business and sales matters as a self-employed, independent associate.

Founder, Equity & Integrity Business Services (Wallingford, CT) 2002 to 2003

Provided networking and consulting services to area businesses after moving to a new city.

Principal, Apex Consulting Group (Reading, MA) 1999 to 2001

Completed IT projects for defense and logistics companies. Created new Oracle and SQL Server tables as well as modified existing operations. Developed stored procedures concerning revenue allocation and distribution for customers and provided training. Assisted with recruitment efforts.

Consultant, Ajilon (Burlington, MA) 1997 to 1999

Supervised full two-year production cycle tests relating to Y2K for batch applications at John Hancock Financial Signature Services. Completed project without problems.

Consultant, Ciber (formerly PBS) Prior to 1997

Wrote the technical specifications for Mellon Trust Company Canadian depository for securities system. Acted as project manager and architect for Eaton Vance’s client/server sales and marketing report system. Designed a one-step link for sales staff to find information by building a PowerBuilder GUI with Microsoft SQL Server database that generated more than 140 performance reports. Guided an in-house training course for technical personnel.

Education

Bachelor of Arts, Boston University

Certification, Identity Risk Management Specialist

Graduate, Center for Computer Education

Graduate, Greater Meriden Chamber of Commerce Business Leadership Program

Graduate, Combined Insurance Training Program

Prior Affiliations

Competent Toastmaster, Communication & Leadership Program Mentor, Meriden One-to-One Education Program

Vice President of Public Relations, Wallingford Toastmasters Club Ambassador, Greater Meriden Chamber of Commerce

2 of 2

Contact this candidate