Fleet Maintenance Service Manager

David Sohn

******@**.*** 469-***-****

A positive and self-motivated professional offering sound judgment and unequivocal commitment to each and every assignment. Demonstrated leadership skills and the ability to function in unstructured environments. A creative thinker and problem solver with the ability to be flexible and adaptable in circumstances requiring sound decision-making under pressure. A proactive communicator and team builder who is willing and able to stretch beyond a personal comfort zone for personal and professional development.

Professional Experience

Shred-it Carrollton, Tx July 2013 – Present

Managed warehouse and recycling operations

Inventory management

Scheduling

Equipment maintenance

Managed fleet of 26 trucks

Managed repairs, maintenance, registrations and inspections

Oversee vendors and all invoices

Parts inventory management

Service Manager

Manage staff of up to 40 employees

Handle customer issues and requests

Scheduling and routing of service

Payroll and miscellaneous reports

Dickinson Fleet Services, LLC Indianapolis, In January 2001- May 2013

Regional Svc. Manager (Southwest Region) January 2012- May 2013

Regional Svc. Manager (Midwest Region) November 2010- January 2012

Corporate Billing Manager June 2010 – November 2010

Branch Service Manager August 2003 – June 2010

Service Technician January 2001 – August 2003

• Managed regional business performance and growth through evaluating financial reports, market trends, employee staffing and balancing supply and demand.

• Performed management responsibilities such as hiring, interviewing, mentoring, training, performance appraisal and development of Service Technicians.

• Communicated proactively with clients, addressed complaints and resolved problems.

• Performed spot quality control and safety compliance inspections to ensure employee performance and behaviors reflect Company standards of excellence.

• Served as a regional champion for the implementation of the Company’s proprietary paperless business process.

Competencies and Achievements

Team Leadership

Safety Training and Improvement

Profit & Loss (P&L) Management

Vehicle Maintenance & Repair

Project Management

Customer Relationship Management

Consistent record of achievement developed over twelve years of expanded spans of responsibility progressing from Service Technician to Facility Service Manager to Corporate Manager to Regional Manager.

Demonstrated experience in shop startup and turnaround with assignments in Cincinnati, Ohio, Jacksonville, FL, Tampa, FL and Houston, TX.

Recognized for Top Mobile Service Region (Midwest) in 2011.

Transformed Southwest Region from a perennial financial loss to consistent profitability in just six months.

Education

Dale Carnegie Leadership Training for Managers 2007

Lehigh Community College, Allentown, PA 1997

LeTourneau University, Longview TX 1985

Greenville Christian School, Greenville, NC Diploma awarded May 1984

Computer Skills

Proficient with the Microsoft Office Suite, QuickBooks, various Dealership billing systems and Internet-based research. SAP and ARP scheduling & routing software.

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