MAXIMILIAN L. RAPPORT

acr62r@r.postjobfree.com www.linkedin.com/in/maxrapport86

*** **** ***** ****., ***********, FL 32707 407-***-****

PROFILE

Graduate of the University of Central Florida with background in applied experimental human factors psychological research and customer service. Experienced in home business interior design clerical and project assistance, and web search evaluation and judging. Seeking an opportunity in a performance-driven environment that emphasizes teamwork, and exceeding goals and delivering results, where I can use and improve my Spanish-speaking fluency.

SKILL SUMMARY

Human factors experimentation Psychological research methodology SPSS/PASW

Customer service, Basic sales Bilingual English, Spanish Web browsers (all), email clients

Analytical writing Research writing Web search evaluation; judging

Project assistance Clerical assistance Presentations

General, Business data entry Data coding, logging Data analysis

Resume/CV editing, proofreading The Scientific Method Data confidentiality

Research editing, proofreading Payment transactions, verifications Adobe Suite, Java

Office equipment installation Office equipment troubleshooting E-conferencing, E-learning

Microsoft Office 2007-2016 Typing: 120 wpm max., 96% accurate Residential landscaping

WORK EXPERIENCE

Crowd Sourcing Consultant, Appen, Orlando, FL (Remote Contractor: 1/2015–Present

- Helped Appen to improve relevance of search engine results to search queries by judging content to category.

- Compared, evaluated, judged, and provided feedback on U.S. and international websites.

- Judged topics on social media, and politics and social sciences, sports, news, blogs, and adult content sites.

- Evaluated searches using Google, Bing, Yahoo!, MSN, and lexicons. Submitted search term improvements to the Crowd.

- Compared search queries and categories using pre-defined criteria. Analyzed search results and ratings for content.

Clerical & Project Assistant, Lori Rapport Interior Designer, Inc., Oviedo, FL 8/2012–11/2014

- Set up website, designed 1000 business cards, and acquired new clients for hotel, spa, and retail store projects.

- Helped to draw and finished project designs with Adobe Acrobat and Photoshop, InDesign, Java and Microsoft Excel.

- Installed new office supplies and LED lighting. Resulted in a significant home and office energy efficiency increase.

- Troubleshot and fixed office equipment hardware and software. Stabilized internet connection in 2nd office.

- Forwarded information requests to owner, prepared emails to clients, and transferred incoming calls to owner.

- Relayed project information to owner and maintained and updated project database, reducing owner’s workload.

- Prepared and managed project files, drafts, and final revisions prior to deadlines. Projects were completed.

- Executed all clerical work. Verified payments and business transactions.

OPS Research Associate: ACTIVE Lab, Institute for Simulation and Training, Orlando, FL 1–5/2011

- Conducted applied experimental human factors studies for US Army and Marine cognition and perception research.

- Studies: Human Agents in Training and Simulation (HATS); Perception in Immersive Virtual Environments (PerceiVE).

- Administered system tests to participants with eye-tracker, EEG cap, and physiological data sensory equipment.

- Administered experiments either as 1st or 2nd experimenter.

- Tracked, monitored, coded and recorded behavioral responses in Excel spreadsheets for analysis.

- Analyzed data with Qualtrics metrics software for effect sizes; protected data in secure database and filing systems.

- Conducted literature reviews of Nuclear Regulatory Commission journal articles for research summaries.

Deli Clerk, Front Service Clerk, Publix Super Markets, Inc. Orlando, FL 6/2008–12/2011

- Provided quality customer service in the Publix Deli. Assisted managers with training new Deli Clerks.

- Was awarded gold stars for excellent customer service and customer satisfaction.

- Operated all powered equipment, unloaded pallets, renewed tags, and rotated and stocked supplies into displays.

- Prepared cold cuts, sandwiches, deli orders, special orders, meals, and party trays. Up-sold weekly specials.

- Maintained temperature control in coolers and freezers; took nightly inventory.

- Opened and closed deli; cleaned and sanitized deli area.

ADDITIONAL WORK EXPERIENCE

Subway at Knights Plaza, University of Central Florida, Orlando, FL 6/2007–7/2008

Subway Sandwich Artist, Cashier

Barnes & Noble College Booksellers, Inc., University of Central Florida, Orlando, FL 6–10/2005

Textbook Assistant, Customer Service Representative

Giancarlo’s Italian Ristorante, Winter Springs, FL 5–7/2005

Dishwasher, Kitchen Prep, Server Assistant

RESEARCH EXPERIENCE: PSYCHOLOGY

Department of Psychology, University of Central Florida, 32816 1/2007–1/2010

Senior Research Assistant, Transportation Research Group, Department of Psychology at UCF

- Conducted human factors psychology studies “Road Rage and Driving Behavior” and “Music and Driving Behavior.”

- Designed, tested and ran a simulated cockpit and vehicle simulator with differing weather and traffic scenarios.

- Determined positive effects of video gaming experience on road rage, and music choice on driving behavior.

- Showcased: Department of Psychology, Association for Psychological Science, Southeastern Psychological Association.

Publications

Carlson, M., Martin, J., Padilla, M., Quinn, C., Rapport, M., Solomon, G., Spencer, J., Thervil, J., & Torez, M. (2011). The Effects of Music on Driving Behavior. Showcase of Undergraduate Research Excellence.

Carlson, M., Martin, J., Padilla, M., Quinn, C., Rapport, M., Solomon, G., Spencer, J., Thervil, J., & Torez, M. (2011). Aggressive Driving Behavior: Effects of Video Gaming Experience. Southeastern Psychological Association.

Carlson, M., Martin, J., Padilla, M., Quinn, C., Rapport, M., Solomon, G., Spencer, J., Thervil, J., & Torez, M. (2011) Effects of Video Gaming Experience on Drivers' Aggressive "Road Rage" and Driving Behaviors. Association for Psychological Science.

Research and Job-Shadowing Chair, Executive Board, Psychological Society at UCF 8/2007–8/2008

- Reviewed and helped students revise their resumes and CVs, emphasizing goals, experiences and achievements.

- Placed students with jobs and research labs in the Psychology Department at UCF and the Orlando area.

- Scheduled weekly faculty research career presentations; held events with the Executive Board.

Student Assistant, Fieldwork, Psychology, State Attorney’s Office, Orlando, FL 32826 4-8/2009

- Assisted and liaised with students, legal and forensic researchers, and attorneys with Greater Orlando criminal cases.

- Assisted with docket preparation, filing, mailing notices to families, and entering crime data into computer system.

- Took notes on court hearings and helped researchers with depositions on crime victims’ and their families.

ACADEMIC EXPERIENCE AND STUDY ABROAD: SPANISH

Assistant Spanish Teacher, Junior Achievement of Central Florida, Orlando, FL 32803 9-12/2008

-Native Spanish-speaking Kindergarten and first grade children’s Spanish teacher at a downtown Orlando public elementary school. Fall semester.

Student, Escuela de Idiomas, Nerja, España 6-7/2008

-Intensive Spanish Language and Spanish Conversation classes and cultural immersion with UCF students and faculty in the Intensive Spanish Conversation Summer Program. Achieved Certificate of Graduation.

EDUCATION

Bachelor of Arts, Spanish Language, University of Central Florida, GPA 3.4 12/2010

Bachelor of Science, Psychology, University of Central Florida, GPA 3.35 5/2009

Certificate of Graduation, Intensive Spanish Language and Conversation, Escuela de Idiomas Nerja, Spain 7/2008

High School Diploma, Trinity Preparatory School, Winter Park, FL, GPA 3.3 6/2005

AWARDS RECEIVED

National Honor & Merit Scholars Society (2010) Psi Chi National Honors Society Scholar (2009)

Dean’s List at UCF (2007, 2008) Kappa Sigma Outstanding Scholar Award (2007)

ACTIVITIES AND INTERESTS

Festival of Trees, Orlando Museum of Art Habitat for Humanity Relay for Life

Social Media Fitness Water Sports Canoeing Painting

The Beach Scuba Diving Skydiving Deep Sea Fishing White Water Rafting

Camping Pool Football Golf Weightlifting Painting

Swimming Soccer Piano Guitar Clarinet Traveling

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