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Assistant Technical Support

Location:
Durham, NC
Posted:
October 21, 2015

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Resume:

Objective:

I am seeking an entry level IT position to utilize the skills and education I have gained from the Navy’s IT training school. I am a hardworking, very conscientious, and extremely responsible individual with the ability to learn new things and take on new challenges.

Skills:

nCompleted the 760 hour Information Technician “A” school in Pensacola, Florida at CIDUCS (Center for Information Dominance Unit Corry Station).

nCertified Cisco A+ (801 & 802), Microsoft Certified Professional (MCP), Cisco Certified Network Associate (CCNA), and Navy ship communications ILE courses.

nProficient in setting up and configuring many types of communication systems.

nExperience with maintaining secure networks.

nExperience with maintaining and updating information systems.

nAble to perform routine maintenance on computers.

nGreat working with end users to guide them through their issues.

Positions:

Xerox (01/12/2015-03/23/2015)

Provided technical support for Cox communications. Troubleshot customers’ cable issues.

United States Reserve (02/04/2014-Current)

Currently E3 IT specialist.

Lifeguarding (Summers 2010-2013)

Responsible for maintaining the safety of all patrons in the pool. Red Cross CPR and First Aid certified.

Assistant Swim Coach

Responsible for instructing kids between the ages of 4 and 6 years old on proper stroke technique and race preparation for the neighborhood swim team.

Education:

Hampden-Sydney College, Farmville, Virginia 08/28/2013-12/11/2013

16 credit hours received. Member of the swim team where I set several school records in my first semester.

Clearances:

Top Secret



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