Customer Service Manager
Resume:
Houston, Texas *****
**.******@*****.***
ABRAHAM DIAZ
OBJECTIVE
To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.
SKILLS & ABILITIES
Saw Operator
Lifting cargo
Forklift operation
Lifting 60+ lbs.
Able to unload shipments
Able to work independently
Comfortable with repetitive motions
Excellent physical health
Hard working and self-motivated
Knowledge of safe warehouse practices
Multi-tasker
MS Office proficient
Manual labor skills
General math skills
Power tools
Have own tools
Lifting up to 100 lbs.
Production line/assembly line forklift experience
Internet research
OSHA regulatory compliance
Computer literate
Computer proficient
Managing accuracy of finished products
Counting parts to complete orders using weight scales
Properly packaging product to company expectations
Create UPS/Fed-Ex/Freight labels based on information gathered during packaging process
Scheduling freight shipments via email or phone
Receiving product and distributing to proper personnel
Bilingual in Spanish
Self-sufficient
Excellent communication skills
People-oriented
Exceptional customer service
Math aptitude
Strong team player
Customer relationship building
Customer service experience
Dependable independent worker
Good at following instructions
EXPERIENCE
SILVER EAGLE/ PRODUCT HANDLE
February 2015- Current
Order pull, palletize and load 16-20 bay truck according to route. Beer and kegs.
WAREHOUSE MANAGER/SALESMAN, AR MACHINE
July 2012-December 2014
Managed a team of nine members, kept up with their time sheets and attendance. Introduced the idea of inventory to the company, and followed through with the idea. Made necessary deliveries when warehouse was short staffed and on short notice/hot shots. Assisted all bilingual customers, and made all sales to bilingual customers. Cut raw material (from aluminum, stainless steel, copper, brass, etc.) from 1/16 inches round to 30 1/2inches round.
SHIPPING & RECEIVING CLERK, MCKENZIE COMPRESSED AIR
July 2009-July 2012
Assembled product containers and crates. Attached identifying tags to containers. Carried needed tools and supplies from storage or trucks. Loaded and unloaded ship cargo. Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers and other equipment. Packed containers and re-pack damaged containers. Read work orders or received oral instructions to determine work assignments and material and equipment needs. Used item numbers to properly stock warehouse. Loaded and unloaded pieces into boxes for shipment. Counted parts to complete orders using weight scales. Created UPS/Fed-Ex/Freight labels
WAREHOUSEMEN/CONTRACTOR/MOVER, WATSON MOVNIG & STORAGE
January 2001- July 2009
Assembled product containers and crates. Attached identifying tags to containers. Carried needed tools and supplies from storage or trucks. Loaded and unloaded ship cargo. Moved freight, stock and other materials to and from storage and production areas, loading docks, delivery vehicles, ships and containers and other equipment. Packed containers and re-pack damaged containers. Recorded numbers of units handled and moved, using daily production sheets or work tickets. Used item numbers to properly stock warehouse. Cleared damaged items and loaded freight. Loaded and unloaded pieces into boxes for shipment. Serviced all third party services and military deliveries.
EDUCATION
MILBY HIGH SCHOOL, HOUSTON, TEXAS, 2001
GED obtained.
COMMUNICATION
I am a great team player and a great team manager. I have several years experience in the warehouse, as a mover, contractor and a warehouseman. I am ready and determined to work!
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