EVELYN FRENCH-ERICKSON

Westerville, OH

acr5yg@r.postjobfree.com 614-***-**** home

Professional Summary

Evelyn has ten years’ experience in Planning, Installing, Configuring, Administering, Patching, Tuning, Troubleshooting and Integrating IBM WebSphere Application Server /5x/6x/7.x 8.x and IBM WebSphere MQ. Applies excellent written and verbal communications to successfully partner with a wide spectrum of IT system stakeholders, including users, executive management, technical staff, vendors, regulatory agencies, etc. Regularly directs cross-departmental project teams to update, configure, test, and install new systems and applications. Continues to attend numerous training and learning opportunities to advance technical knowledge and capabilities.

Technical Skills

OS: UNIX, IBM Aix, Sun Solaris, Linux, IBM Mainframes, Windows 95/98/NT/2K

Software: WebSphere Application Server /5.x/6.x/7.x/8.x WebSphere MQ, WebSphere Site Analyzer, Eg Monitor Tool, Wily Interscope, IBM Http Server, IPlanet, Hummingbird, OS/390 (1.3, 2.4), MVS/ESA (5.2, 4.3), JES2, CICS, VM/ESA, VA/XA, TSO, ISPF, SDSF, ISMF, CA1, CA7, CA11, OPCE, Endevor, JCL, JCLPREP, IBM Utilities, IDMS, VSAM, Data-Expert, FileAid, DB2, Omegamon, PVCS, FORTRAN, Oracle Applications Concurrent Manager, Visio, Microsoft Project, Microsoft Office Suite

Work Experience

JPMorgan Chase, Columbus, OH 2011 - 2014

WebSphere Administrator

Installed and configured WebSphere Application Server /5.x/6.x/7.x/ 8.x for development, migration and production environments on Sun Solaris, AIX and LINUX.

Installed and configured WebSphere MQ queue connection factories and WebSphere MQ queue destinations.

Assisted developers and QA team in taking the application from DEV to Test to QA and PROD environments.

Created and federated profiles to the Deployment Manager using both Profile Management tool .

Tuned and monitored WebSphere resources like JDBC providers, JDBC data sources and connection pooling using Tivoli Performance viewer by enabling PMI.

Troubleshoot integration problems between WebSphere, IBM HTTP Server, IPlanet web Servers, and LDAP.

Configured global security on WebSphere using IBM Directory Server and secure the adminconsole.

Configured adminconsole security on WebSphere.

Enabled traces as part of troubleshooting PMR’s and used collector tool to submit the logs and traces to IBM

Installed SSL certificates on the web servers using ikeyman tool.

Used Tivoli Performance tools for tuning the WebSphere environments (JVM heap size, data base connection pool size, etc).

Used ISA (Ibm Support Assistant) to review the threaddumps for all applications.

Created all WebSphere Documentation for WebSphere 7.x/8.x.

Did on-call L3 support for Production

Hewlett-Packard, Columbus, OH 2010 - 2011

WebSphere Administrator

Configured, maintained, monitored and troubleshoot WebSphere Application Servers 6.x/7.x.

Installed and configured WebSphere Application Server on Aix.

Installed and configured Apache Web Server.

Configured and deployed server-side components (servlets, JavaServer Pages, enterprise beans, Jar, xml) on Aix, to system test, training and production environments.

Supported the technical team in performance tuning of the servers.

Created all WebSphere Documentation for WebSphere 6.x/7.x.

Used Tivoli Workload Scheduler to schedule Batch Jobs on all environments.

Performance-tuned the WebSphere environments (JVM heap size, data base connection pool size, etc.) using Used Tivoli Performance tools

JPMorgan Chase, Columbus, OH 2005 - 2010

WebSphere Administrator

Installed and configured WebSphere Application Server /5.x/6.x/7.x for development, migration and production environments on Sun Solaris.

Configured global security on WebSphere using IBM Directory Server and secure the adminconsole.

Configured adminconsole security on WebSphere.

Assisted developers and QA team in taking the application from DEV to Test to QA and PROD environments

Performance-tuned the WebSphere environments (JVM heap size, data base connection pool size, etc.) using Used Tivoli Performance tools

Created all WebSphere Documentation for WebSphere 6.x/7.x.

Did on-call L3 support for Production

Education

BS Computer Programming, SOUTHERN ALBERTA INSTITUTE OF TECHNOLOGY - Alberta, Canada

Training & Certifications

UNIX Certified System and Network Administrator, LEARNING TREE UNIVERSITY - Northridge, CA

Technical training attended includes: Strobe, JCL Procedures, Data Communications, REXX Basics, Introduction to Telecommunications, Using VSAM, DP Concepts, Database Concepts, IBM Introduction to Data Storage Subsystems, IBM Storage Management Fundamentals, IBM DFSMS Implementation, IBM DFSMSHSM Implementation, WebSphere Application Server 3.5/5.1/6.1/7.0 Administration, WebSphere Site Analyzer, Java 2 Programming, WebSphere Application V6 Performance Monitoring and Tuning for Administrators, FastStack, Java 2 Programming

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