Customer Service Project Manager

MICHELLE WEINBERG

**** ******* ****** #***, *******, Ontario M2K 0A3

647-***-**** ********.*.********@*****.***

Skills and Demonstrated Abilities

Education

York University, Toronto, Ontario Sept. 1992 – Apr. 1998

Bachelors of Administrative Studies Degree & Management Certificate

Zahava’s Beauty School, Toronto, Ontario Sept. 1987 – Aug. 1988

Esthetics Certificate

Seneca College, Toronto, Ontario Sept. 1986 – Jun. 1987

Cosmetic Retail Certificate

Work Experience

Founder and Owner 2009-2015

Esthetics by Michelle, Tel Aviv, Israel

Built a full scale esthetics service targeting the Anglos Community in Tel Aviv; client based from 0 to 300 within 1.5 years with over 90% retention rate; offered waxing, manicures, pedicures, skin and make-up consulting; and turned profitable within three months.

Project Manager 1988-2008

Darcel Developers Inc., Toronto, Ontario

Personal assistant to the company’s president; responsible for 67 rental units which included screening new tenants, managing rent, repairs, and court evictions; hired and trained company employees; advised president on banking matters and finance matters such as corporate investments; implemented on-site theft protection procedures for new home construction sites; negotiated contractor agreements and new tenant leases; implemented new computer software; ordered and maintained inventory for company supplies and office equipment; prepared and analyzed job costing spreadsheets; responsible for all corporate deposits and accounts payable; prepared updated catalogues for new home sales; and planned corporate events.

Customer Service Representative & Cashier 2003-2008

Home Depot Inc., Toronto, Ontario

Responsible for opening and closing the store during shifts; promoted Home Depot credit card purchases among customers; and handled cash and credit transactions.

Volunteer Experience

The Hospital for Sick Children, Toronto, Ontario 2000-2003

Mount Sinai Hospital, Toronto, Ontario 1986-1988

Toronto District School Board, Toronto, Ontario 1984-1986

References and copies of certificates will be provided upon request.

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