Manager Software

Gary S. Levesen

*** ***** *****

Middlesex, NJ **846

Cell: 732-***-****

E-mail: acr52z@r.postjobfree.com

SUMMARY

An accomplished network/systems administrator, who has installed, maintained and supported all aspects of a Windows domain. Included but not limited to Active Directory, Exchange, Back-up & Off-site Disaster Recovery, Blackberries, I-phones/I-Pads, Virus and Windows update deployment, Licensing, purchasing and sustaining software for user desktops. Planning for and responding to system outages, immediate desktop support, server/desktop recovery and testing/deployment of new software. Maintained audit trails for SEC rules and regulations which included mail archiving, instant messaging recording, user access and network security. Documentation of system procedures for future reference.

TECHNICAL SUMMARY

Hardware: IBM xSeries Servers, Dell; Power Edge Servers, Desktops and laptops, HP Servers & Laptops, Apple iMacs, Printers, RAIDS, Network Attached Storage (NAS), KVM VNC Server Switch for remote monitoring, Uninterrupted Power Supply configurations, Tape drives, Network design and cabling, multi-screen monitor configurations, Polycom Video Conferencing Systems.

Software: Microsoft: Server 2012, 2008 R2 & 2003; Windows 8, 7, Vista & XP; Office 365, 2013, 2010, 2007, 2003 & XP; Exchange: 2007 & 2003. SharePoint, Active Directory including DNS, DHCP, Print, Data Servers, DFS & Windows Server Update Service. Symantec: Endpoint Virus Protection, SMTP mail control, Trend-Micro Office Scan, Software Snapshot images (Flexera Admin Studio 2010), Backup Exec for Servers & Desktop disaster recovery for users. Arc Serve backup solutions by Computer Associates. VMWare, VMworkstation; Email Archiving & Journaling for compliance, EmailXtender. Instant Messaging logging for compliance by Akonix. Internet filtering by Websense, Blackberry Server Manager & Add 2 Exchange Replicator. Exchange replication by Neverfail. Postini mail, PeerSync, Bloomberg, Cisco VPN home client, User Manager Pro, GFI & What’s UP network monitoring and various other user desktop applications.

CERTIFICATIONS:, Microsoft Professional Windows 7 Enterprise Desktop Administrator & Support Technician; Microsoft Certified Solutions Associate (MCSA) Windows Server 2008, Windows 8 & 7; Microsoft Certified IT Professional (MCITP) Enterprise Administrator Windows Server 2008; Microsoft Certified Technology Specialist (MCTS) Active Directory 2008, Exchange 2007 & 2003; Microsoft Certified System Administrator & Engineer Server 2003, HP servicing desktops, laptops and workstations.

EXPERIENCE

Verrex Dec 2014 - June 2015

Windows Administrator / Desktop Support

In charge of trouble ticking system (Zendesk) to track and document user issues with follow up.

Supported 3 site environments which included offices in Boston and Houston.

Maintained VM environment of file servers and templates to create additional servers for issues and backups.

Maintained backups on a daily/weekly/monthly bases using Symantec Backup Exec.

Over saw Shortel voice over IP telephone system including adding/remove users

DSPCon/CDI (Contract) Oct. 2013 – March 2014

Windows Administrator / Desktop Support

Support day to day user’s including executives with issues desktop/outlook/printers, via helpdesk or direct contact.

Maintained documentation on SharePoint of all daily procedures, asset tracking, and removal of old assets.

Back-up & Restoration of company data using shadow copy to our Philadelphia office. Regular monitoring of Software & Hardware RAID volumes & Uninterrupted Power Supply Units.

Backup of old users’ desktops/laptops for archiving. Reimaging and deploying of new desktop/laptops.

Building of Unix archive machines based of preset of instructions from company.

Worked with lab technicians for company needs; forward request to manager & president of company for budgeting.

MetLife, Somerset NJ (Contract) Nov. 2011 – Dec. 2012

Technical Leader on Windows 7 Migration Project

Gathering of all software used in company environment to be tested for Windows 7 compatibility

Converted software to msi packages to use in testing simulations

Used software called Aptitude-DNA (App-DNA) to run simulations against Windows 7 in 32 and 64 bit mode

Reported in colors of Red/Yellow/Green if program would work successfully in Windows 7 from Windows XP

Programs were reported based on generated reports, if fixes were available and if it was simple or complex.

Programs with Red/Yellow status worked with IT team to shim and/or upgrade to newer versions.

Assisted with deployment of Windows 7 with new programs to users and followed-up for lingering issues.

Used SharePoint in maintaining testing status, documents, follow up notes

Verizon, Basking Ridge NJ (Contract) Mar. 2011 – Aug. 2011

Executive Desktop Support/ Windows Administrator/IT Support

Support of executives & assistances with blackberries, droids, Ipads, Iphones and other technical devices.

Support of email clients on both Blackberry and Good servers for different devices blackberry & Ipads.

Migrations of users from Windows XP to Windows 7, along with office 2003 to 2010.

Documented unusual technical issues to share with other members of IT team.

Maintained list of support calls from minor to major to market trends of users and issues.

Kinedyne, Branchburg NJ Dec. 2009 – Sept. 2010

Network Administrator/IT Support

Top Level Windows administrator consisting of 5 sites in United States/Canada along with technical support of all users including local, remote & mobile sales representatives.

Responsible for all hardware, software, configurations, deployment and maintenance support.

Used VMWare to help maintain Epicor Accounting System for controlled performance and testing purposes.

Deployment of servers, users’ Windows XP /7 desktops, sales representative laptops and support of applications.

Worked with Migration from Lotus to developing new Exchange 2007 environment.

Maintained and supported multiple Polycom video conferencing systems at each of 5 locations.

Documented procedures for backups, installations, maintenance & support in case of absence or for reference.

Maintain Network diagrams, hardware inventory list of servers, licenses, desktops and printers.

Developed disaster redundancy from other sites to NJ location.

Used SharePoint in maintaining documents, procedures, inventory of hardware and licenses.

ZAIS Group/Rumson Capital, Red Bank NJ Jan. 2002 – May 2009

Network Administrator/Executive Desktop Support Specialist

Top Level Windows administrator of Hedge fund consisting of 70+ users. Responsible for all hardware, software, configuration, deployment and maintenance of Windows 2000/03/08 servers.

Maintained Exchange 2007 cluster for redundancy in case of failure.

Deployment of user Windows XP desktops and applications with high priority support to assist traders on all issues.

Maintained Cisco firewall for system threats, secure all avenues of possible security breaches and monitored all aspects of the network for trouble issues with immediate response.

Maintained regulations of SEC audits with email journaling off-site to 3rd party, email archiving to larger NAS, instant message logging, preserving files for upwards to 5 years for paper trails and network security.

Maintained daily, weekly and monthly full back-ups and off-site tape archiving for recovery purposes.

Planned, purchased, implemented and maintained asset management all hardware and software.

Implemented/configured/supported Citrix Virtual Desktop for accounting department users.

Arranged aspects of a network including topology, server racks, UPS units, cabling, domains, user groups, printers, multi-screen monitors, and security for user desktops with remote desktop access for home users.

Maintained hot off-site disaster recovery location with step by step manuals for continued operations in case of Emergency. Disaster recovery site included identical user desktops from main office, Exchange replication and all essential data needed to maintain normal operations for a significant time using replication software.

Maintained Network diagrams, hardware inventory list of servers, licenses, desktops and printers, along with password list in a business continuity plan document.

Microsoft Volume license tracking and reordering, also license tracking of other software products.

EDUCATION

Rutgers, The State University of New Jersey

Bachelor of Science, Administration of Justice

REFERENCES

Available Upon Request

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