Customer Service Sales Associate

Objective: To obtain a position an entry-level position at your establishment where I can utilize my knowledge to benefit the company.

Qualifications:

Type 55 words per minute

Skilled with Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Excellent customer service skills

Organized and fast-paced worker

Get tasks done on time, and able to take on many tasks at one time

Utilize GIMP in photo recreations and renderings

Education/Certification History:

Mount Pleasant High School 700 Walker Road 08/04-06/08

H.S. Diploma Mt. Pleasant, NC 28124

ECPI-Concord 124 Floyd Smith Dr. 07/09-02/11

Associate Degree in Criminal Justice Charlotte, NC 28262

Dean’s List Twelve Times

ITT Tech- Concord/Online 10926 David Taylor Dr. 06/11-03/14

Bachelor’s Degree in Criminal Justice Charlotte, NC 28262

National Technical Honors Society

ITT Tech- Online 9511 Angola Court 03/14-09/14

Associates Degree in Indianapolis, IN 46268

Criminology and Forensics

Internships:

Criminal Justice Resource Center 326 E. Main Street 8/13-11/13

Intern under Data Systems Coordinator Durham, NC 27701

Generated a study of the recidivism trends for the Fiscal Year of 2011

Combined multiple Excel spreadsheets into one spreadsheet book.

Used CountIf formulas and Day formulas across multiple spreadsheets to acquire the desired data for the final report of the study.

Reviewed Substance Abuse Treatment and Recidivism Reduction (STARR) data to see if the program aided in deterring future criminal activity, all of which was compiled in the final study.

Center for Community Transitions 5825 Old Concord Rd. 12/10-02/11

Intern under the Program Director Charlotte, NC 28213

Recreated office referral book, using Microsoft Word and Microsoft Excel.

Created/edited Microsoft Excel spreadsheets, and Microsoft Word documents.

Created/edited resumes, using Microsoft Word, and using an internet job description site.

Made phone calls to other facilities to find out information.

Assisted clients with computer questions.

Inputted data into a computer database.

Employment History:

Books A Million 1480 Concord Pkwy N 10/14-05/15

Sales Associate Concord, NC 28027

Maintain and run a register.

Maintain and organize the shelves.

Take customer phone calls, and customer orders.

Provide customer service, and information on new book titles.

Freelance Writer 290 Madison Road 02/11/14-

Self-Published Author China Grove, NC 28023

Wickedly Misunderstood was released on February 11, 2014.

Writing the novel took two years and editing consisted of three months.

Cover designed by myself and all original artworks either by myself or a close friend.

Used Microsoft Word to type up novel and to format it.

Used Createspace to publish on Amazon and many other platforms.

Used Smashwords to publish on other e-book forms not supported by Createspace.

Books A Million 1935 Jake Alexander Blvd. 09/11-04/13

Sales Associate Salisbury, NC 28144

Maintain and run a register.

Maintain and organize the shelves.

Take customer phone calls, and customer orders.

Provide customer service, and information on new book titles.

Sears Portrait Studios 1480 Concord Pkwy N. 05/10-06/10

Associate Concord, NC 28025

Take pictures of individuals, families, and small groups, either in studio or on location.

Adjust apertures, shutter speeds, and camera focus based on a combination of factors such as lighting, field depth, subject motion, film type, and film speed.

Use traditional or digital cameras, along with a variety of equipment such as tripods, filters, and flash attachments.

Create artificial light, using flashes and reflectors.

Greet customers and ascertain what each customer wants or needs.

Describe merchandise and explain use, operation, and care of merchandise to customers.

Recommend, select, and help locate or obtain merchandise based on customer needs and desires.

Contact this candidate