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Manager Customer Service

Location:
Los Angeles, CA
Posted:
October 21, 2015

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Resume:

PATRICIA MANDATORI

Valley Village, CA *****

626-***-****

EDUCATION:

-Master in Arts in Clinical Psychology in Antioch University Los Angeles.

-BA in Liberal Arts with a concentration in Psychology. Antioch University Los Angeles.

-AA degree in General Studies from Monterey Peninsula College. Graduated with High Honors.

CAREER HIGHLIGHTS:

-Helped children adjust to their foster homes and assessed and linked them to services.

-Provided therapy (Worked on initial assessments, treatment plans, discharges, crisis intervention).

Provided case management to children and parents of low SES at their homes, schools or at the office.

Worked cooperatively with DCFS. Liaison between agency’s preschools and Mental Health Department.

Helped clients achieve appropriate functioning.

-Facilitated Mothers’s Support Group. Crisis intervention (5150 – domestic violence). Outreach.

Organized collaborative meetings with community organizations to better serve clients. Increased the

number of member-agencies of the community organizations that improved the servicing to community.

-Therapist in Multi-disciplinary Assessment Team program (MAT) providing educational,

developmental, clinical assessments and therapy for children ages from 0 – 18 in foster care in SPA 6

for DCFS. Facilitator of Parenting class.

-Therapist of children victims of domestic violence and sexual abuse (individual) Therapist in

Domestic Violence Group of Mothers (in Spanish). Achieved clients’ appropriate functioning.

-With Rampart Police officers, responded domestic violence calls offering crisis intervention- counseling,

trauma debriefing and assessment to victims and their children.

- Facilitated Independent Living Skills Class for CalWORKS mothers.

WORK HISTORY:

-Foster Family Social Worker in NALCS (2014 – 2015).

-Therapist in Para Los Niños. (2011 – 2013).

-Therapist in Casa de la Familia in the Victims of Crime program. (2008 - 2011).

-Case Manager – Community Outreach Specialist in School Readiness Program Children’s Institute, Inc. (CII). (2007 -2008).

-Therapist in Multi-disciplinary Assessment Team program (MAT) in CII. (2006 – 2007).

-Therapist in Children’s Mental Health in CII providing therapy to children victims of domestic violence and sexual abuse Therapist in Domestic Violence Group of Mothers (in Spanish). (2005)

-Facilitator of Parenting class in CII. (2006).

-Team Member of Project ERIN (Emergency Response Intervention Network) in CII with

the Rampart Police Department. (2002).

-Case Manager in CalWORKS/Domestic Violence in CII. (2001 – 2005).

SPECIAL SKILLS:

Bilingual English/Spanish, Domestic violence training. DMH paperwork, Tier and Exym Data Base. TF- CBT modality. CPR and ProAct. Outlook, MS Word, Excel. Problem Solving. Initiative .

REFERENCES: Upon request.



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