Customer Service Sales

Debbie Pfeffer

***** **. **** **. ******, TX ****8, 832-***-****, ***************@*****.***

Summary of Qualifications:

Experienced sales professional with a solid work history of achievements. Strong relationship building skills resulting in immediate results from cold calling and face-to-face meetings. Productive and efficient work habits without supervision. Self-motivator with high energy.

Professional Experience:

Over twenty years of outside sales experience in various industries including Radio Advertising, Staffing and Professional Employer Organizations.

Experience: Outside Sales Representative June 2012-Present

1st Choice Staffing, Houston, TX

Developed and maintained new business partnerships with Business Owners, Managers, and Human Resources Departments to provide clients with quality staffing solutions.

Increased gross weekly revenue from $35,000 to over $180,000 in two years.

Sold top 3 accounts at the agency.

Maintained all aspects of customer service and client communication.

Senior Account Manager December 2010 to January 2012

Cumulus Radio, Houston, TX

Grew business by over 300% in one year.

Responsible for selling advertising to existing clients and prospecting for new business.

Wrote commercials and scheduled air times.

Designed internet marketing programs as well as creative promotions to help clients sell products and services.

Outside Sales February 2006 to October 2010

Administaff, Houston, TX

Consultative sales to small and mid-sized businesses.

President’s Club

Heavy prospecting to C-Level Executives to provide a suite of HR services.

Renewed contracts each year and supervised the customer service team to ensure client satisfaction .

Account Manager August 1999 to February 2006

Clear Channel Communications, Houston, TX

Top producer and yearly sales trip recipient.

Dealt heavily with advertising agencies.

Wrote commercials and scheduled airtimes.

Created spot schedules, internet campaigns and promotions for a wide variety of clients.

Sold campaigns for multiple stations; KHMX-FM, KODA-FM, KLOL-FM, KTBZ-FM, KTRH-AM, KPRC-AM.

Senior Account Executive August 1998 to August 1999

CBS Radio, Austin, TX

Sold benefits of a start-up radio station with no Arbitron ratings.

Gained trust of national advertising agencies through accurate forecasting of profits to their clients.

Wrote commercials and scheduled airtimes.

Created spot schedules, internet campaigns and promotions for a wide variety of clients.

Senior Account Executive December 1992 to August 1998

KGSR-FM/KROX-FM, Austin, TX

Closed deals with large advertising agencies and local retailers.

Negotiated promotional campaigns with clients and DJ’s.

Wrote and voiced commercials.

Education Southwest Texas State University San Marcos, TX

BA – Journalism

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