Any job opening, I'm a quick learner and hard worker

Alfredo Tia

Tel. no. 253-***-**** jotia**** @yahoo.com 504 N Berendo St. Los Angeles CA 90004

Objective

To secure a position with a well established organization with a stable environment that will lead to a lasting relationship. A Company where I can maximize my management skill and technical skills.

Experience

Joportia Adult Family Home, Owner/Provider – Auburn, Wa

• Hire and manage staffs and caregivers

• Provided help to residents with ADL’s involving grooming and personal hygiene

• Provided scares for Dementia, Mental Illness, Development Disabilities and Elderly

• Planned and designed nutrition for diet/menu as prescribed by the doctors.

• Assistance and management of medications, appointment scheduling, activities 2005 - 2015

LA Philharmonic Orchestra, Network Admin/Specialist, IT Dept. – Los Angeles, CA 1998 - 2005

• Provided technical assistance and support, and resolves problems of computer hardware and software for system end users in network infrastructure

• Troubleshoots operating system and LAN/WAN with issues, including variety of servers.

• Responsible for supervising part time Help desk technicians with daily task and responsibility

• 3+ years' experience troubleshooting PCs, POS, Printers, Telephone system

• Researches, resolves, responds to, and documents end user inquiries

• Involved in various projects for LAPHIL, including Walt Disney Concert Hall, Hollywood Bowl

La Curacao, Computer/Network Technician, MIS Dept. – Los Angeles, CA

• Installs, troubleshoots, services, and repairs personal computers, network equipment such as servers, modems, multiplexers, related PC software, telephones, cables, and connectors. 1996 - 1998

Education

Associate, Information Systems, Mt. Sierra college – Pasadena, CA 1997

Certificate, Computer Technician, Computer Learning Center – Los Angeles, CA 1996

Qualifications

Minimum of two years of experience providing end-user support services required. Experience troubleshooting in the Windows desktop environment (networking, OS, PC hardware, printers). I have desire to learn and apply new IT skills. I can work with multiple task and projects with minimum supervision. I can research, development, design and implement variety of projects and tasks.

Experienced in food and meal preparation. Problem solving abilities with minimal supervision, excellent organize skills, has supervisor level, excellent work ethics

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