Customer Service Representative

Tiffany M. Morris

***** ***** **** ******, ******, IL 60426 • Tel. 708-***-**** • Email ***********@*****.***

To Whom It May Concern:

I am genuinely interested in the vacancy that your organization has available. I can work a flexible schedule. I am organized, self-sufficient, and a team player. I have excellent communication skills from my years of customer service experience. I am eager and enthusiastic about learning more about your position.

I have over 6yrs of customer service experience and office administrative skills. I currently work at Macy’s as a customer service representative where I am responsible for greeting customers, maintaining inventory, and opening and closing procedures.

I have enclosed my resume and I am looking forward to meeting with you about further opportunity with your company. I can be reached at 708-***-**** before 6 pm. Thanks in advance for your time and consideration

Sincerely,

Tiffany M. Morris

Tiffany M. Morris

15421 South Vine Street, Harvey, IL 60426 • Tel. 708-***-**** • Email ***********@*****.***

O B J E C T I V E

To obtain a position at a growing facility that will allow me to utilize my knowledge.

E D U C AT I O N

Everest College Merrionette Park, IL

Dental Assistant 2011

Medical Careers Institute Chicago, IL

Medical Biller & Insurance Specialist 2001

A D M I N I S T R AT I V E S K I L L S

• Bookkeeping/Recordkeeping

• Front Desk Reception

• Customer Service

• Microsoft Office

• Scheduling

• Client & Staff Coordination

E X P E R I E N C E

Macy’s

Clinique Consultant

Meet/exceeds Clinique daily counter sales Orland Park, IL

Invites clients into a warm environment 2011- Present

Participates in special events and promotions

Shares expert product knowledge and demonstrates custom-fit solutions

Sally Beauty Supply Matteson, IL

Customer Service Representative/Assistant Manager 2006 - 2012

Maintain inventory control and restock merchandise, special ordering

Ensure customer satisfaction, sales floor assistance, weekly shipment processing

Manage payroll, cash deposits and scheduling, opening and closing procedures

Maintained accurate files regarding invoices, employee records, banking, and UPS orders

Action for Children Chicago, IL

Family Resources Support Specialist 2003 - 2006

Bookkeeping, billing, data entry, filing, human relations for low-income families in need of childcare services, client and staff coordination, calculated co-payments

C E R T I F I C A T I O N S / T R A I N I N G

CPR Certification, American Heart Association Issued 2011

HIPAA & OSHA Trained, Everest College 2011

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