Customer Service High School
Resume:
LEAH HELMS
KLONDIKE, TX *****
903-***-**** ****.****@*****.***
OVERVIEW
A highly motivated individual previously trained in A/R, Data Entry, Collections, and Payment Posting, with a verifiable record of accomplishment over the course of 5 years. Recognized as a highly creative, results-oriented and solution-focused individual. Areas of strength include Accounts Receivable, Organizational Skills, Legal Aspects of Collections, Communication, Time Management, and Problem Solving.
SUMMARY OF QUALIFICATIONS
Advanced skills in Microsoft Office Suite
85wpm typing skills, 45wpm 10-key
WORK OF EXPERIENCE
Payment Posting Associate 2012 - Aug 2014
McKesson, Greenville Tx
Medical Billing company for providers covering the United States.
Posted insurance and patient payments into billing system
Reviewed accounts and input adjustments as necessary to reflect patients’ correct balances
Consistently maintained accurate records for balancing
Accounts Receivable Specialist 2010 - 2012
McKesson, Greenville Tx
Processed patient accounts according to billing practices
Maintained collection accounts with complete accuracy
Assisted with many special projects as deemed necessary
Compiled process data to help create a user guide for new employees
Data Entry Representative Aug 2009 - 2010
McKesson, Greenville Tx
Updated system data from hard records
Utilized and strengthened 10-key skills
Cashier Feb - Aug 2009
Dairy Queen, Cooper Tx
Responsible for collecting and delivering orders in a timely fashion
Face-to-face customer service experience
Money-handling and transaction responsibility
EDUCATION
Cooper Jr./Sr. High School, graduated early with High School Diploma June 2009
ACCOMPLISHMENTS
Significantly reduced time and errors with working collections accounts
Learned all steps and processes of billing insurances for medical procedures involving Laboratory and Pathology
Extremely familiar with HIPAA Laws and Regulations
Member of the Safety & Security Committee, Co-Chair of the Employee Citizenship Committee
REFERENCES
Elizabeth “Liz” Frigo, Previous McKesson Lab Supervisor 903-***-****
Rachael Anderson, previous co-worker and friend of 5 years 903-***-****
Grace Crabb, Deputy Clerk, 903-***-****
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