ROCK E. LUCAS
*** *. **** **. #*, Tiskilwa, IL **368
CAPSULE
** ***** ** *******, *****-on generalist experience in information systems, management, and training in project management-oriented, team-based environments. Excellent verbal and written communication skills; strong interpersonal skills and independent problem solving abilities; self-directed with excellent troubleshooting skills.
PROFESSIONAL EXPERIENCE
Multi-platform network administration and engineering
PC hardware and software selection, installation, training, maintenance and support
Systems development, design, vendor selection, and implementation planning
LAN/WAN/VPN planning, development, installation, administration, and support
Telecommunications system administration, maintenance, and troubleshooting
Internet connectivity
Wired and wireless communications.
Specific experience with:
Software: Windows Server, Active Directory, MS-DOS,Windows Desktops thru v10; Novell NetWare 3.x through 5.x, Microsoft Exchange Server, Microsoft SQL Server, Microsoft Office, Microsoft System Management Server, Microsoft IIS, Linux, Simpana CommServe, Cisco Sonicwall, Contivity VPN, Xen Virtual environment, VOIP (Zultys MXIE)
Hardware: IBM-compatible network servers; network hubs and cabling; routers and switches, IBM-compatible desktop and laptop PCs, networked and stand-alone; desktop and room-size videoconferencing equipment
PROFESSIONAL CERTIFICATIONS
A+ Core Service Technician (CompTIA)
A+ DOS/MS Windows Service Tehnician (CompTIA)
TCP/IP Troubleshooting with Protocol Analysis (HotLabs)
NetWare Upgrade Lab (HotLabs)
NT Administrator (Global Knowledge Network)
Omtool Messaging Administrator (Omtool)
OTHER EXPERIENCE
Large- and small-group presentation development and delivery
Departmental management and staff development
Long- and short-term strategic planning and tactical implementation
Employee assessment and performance review
EDUCATION
1991 The University of Illinois at Chicago
Master of Business Administration
Concentrations: Management Information Systems
Human Resources Management
1978 Western Illinois University, Macomb, Illinois
Bachelor of Fine Arts/Graphic Design
WORK HISTORY
7/14 to 10/15 Martin Engineering, Inc.
One Martin Place
Neponset, IL 61345
Systems Administrator
All aspects of network and telcom engineering, administration, and server/desktop/laptop support for a multinational manufacturing company. Key member of a 5-person team responsible for all configuration and maintenance duties in a 30-server, multi-platform WAN environment. Supporting over 500 local users and remote locations around the world and over 1500 devices. Responsible for day-to-day support of all desktop equipment and software, as well as procurement, licensing, security and disaster recovery.
7/01 to 04/09 Fluid Management, Inc.
1023 Wheeling Road
Wheeling, IL
Network Administrator
All aspects of network and telcom engineering, administration, and desktop/laptop support for a multinational manufacturing company. Instrumental in the complete upgrading of the LAN infrastructure and the implementation of an electronic document control system for revision control of engineering drawings. Led team in development of a paperless process for handling Engineering Change Notifications (ECNs). Responsible for day-to-day support of all desktop equipment and software, as well as procurement, licensing, security and disaster recovery.
2/00 to 04/01 Convergent Communications, Inc.
1336 Basswood Drive
Schaumburg, IL
Systems Engineer
Installation and maintenance of diverse network systems and applications for clients throughout the Chicago area. Clients ranged from 5-user peer-to-peer networks to 250 users in complex multi-server, multi-OS environments. Convergent Communications was a nationwide systems integrator based in Denver, CO which specialized in data/voice/video networks for small- to medium-sized environments.
6/98 to 2/2000 Collegis, Inc.
2300 Maitland Center Parkway, Suite 340
Maitland, FL 32751
Local Operation: Illinois Benedictine University
Lisle, IL
Network and Systems Administrator
Daily administration, planning, and development of a 15-server, 3000-user, 600-node mixed environment IP/IPX LAN running Novell Intranetware 4.11, HP-UNIX 10.x, and Windows NT 4.0. Desktop. Laptop and application support for staff, faculty, and student computer labs. PC/network troubleshooting, analysis, and problem resolution; maintenance, repair, and upgrade for all PCs and peripherals on campus. Major networked applications included MS Exchange, cc:Mail, MS SQL Server 6.5/7.0, PeopleSoft, ADP Payroll, SQLBase and a number of specialized educational and financial applications.
Other duties and responsibilities included:
Inventory tracking of equipment and parts
System upgrade and integration planning
Disaster recovery planning and implementation
User training as required
Maintenance and repair of network infrastructure
7/96 to 6/98 Workforce Development Council of Will County, Inc.
1115 Plainfield Road
Joliet, Il 60435
MIS Coordinator
Responsible for all computer-related activities in a multiple-server, 50-node network including systems support, administration, hardware and software selection and installation, data integrity, report design and generation, LAN/WAN planning and design, and system maintenance for grant-funded (Job Training Partnership Act) agency.
Other duties and responsibilities included:
Assist with grant application preparation, submission, and administration
Programmatic compliance monitoring and plan development
Customized report development on state-wide management information system
Interaction and cooperative efforts with local job training partners (Private Industry Council, Department of Employment Security, and local college departments)
Seminar, course, and program planning
Eligibility verification and participant file review
10/94 to 7/96 Institute of Economic Technology
Joliet Junior College
214 North Ottawa
Joliet, IL 60432
Assistant Manager, Dislocated Worker Assistance Center :
Daily administration of a $1.5M program for dislocated workers funded under Title III of the Job Training Partnership Act (EDWAA), and supplying basic readjustment services (job search assistance) and access to retraining programs.
Grant-related duties and responsibilities included:
Grant application preparation, submission, and administration
Compliance monitoring and plan development
Coordinator, Unemployment Insurance Profiling referral initiative
Other duties and responsibilities included:
Acted as departmental contact for PC/network related issues
Project Manager, Videoconferencing
Planning Team member, One-Stop Career Center initiative
World-Wide Web home page design, development, and maintenance
Hardware/software needs evaluation, purchase, installation, training, and support
Seminar planning, development and delivery for staff and public access
E-MAIL: **********@*****.***
References available upon request.