Customer Service Information Technology

Educational Background

**** (FEATI University) Far Eastern Air Transport Inc. University

Bachelor of Science in Information Technology

**** ********* **** **** ******

Secondary Education

Job Experience

MAYNILAD WATER SERVICES, INC.

May 14, 2012 – October 31, 2014

Leak Repair Command Center Specialist

Monitor all kinds of leaks using the Customer Service Information System

Accomplished back-log leak issues from 2010 to 2013

Improved the data leak monitoring system by identifying and classifying types of leaks to expedite comprehensive reporting

Monitoring and assessing performance of contractors and organizations to make improvements

Conducted administrative and clerical procedures and systems such as word processing, managing files and records, and designing forms

Special Skills

Knowledgeable in Microsoft programs such as Excel and Power Point

Knowledgeable with System Application and Program (SAP)

Other Trainings and Seminar Attended

Offset Graphics Operation in Philippine Graphics and Prints

TESDA Training Center Inc., Taguig City

July 1-31, 2009

Latest Innovation For Games and Development conducted

FEATI University

January 30, 2009

Philippine Youth Congress in Information Technology

UP Film Institute, Ang Bahay Ng Alumni

SM North EDSA

September 9-12, 2007

On the Job Training

Technical Support

JAKA Center 2111

Chino Roces Avenue 1231 Makati City

July 2007

Assistant Instructor

TESDA Training Center, Taguig City

Sept 2009

Volunteer Activities

2002Housing construction, Habitat for Humanity

200523rd Southeast Asian Games

2015Papal Visit

Personal Background

Civil Status : Single

Citizenship : Filipino

Height : 5’9”

References

Dr. Florentino Bugarin

526 3904

302 5143

Ms. Corazon V. Duran

Primaco Incorporated Travel Agency

799 3437

Roberto Laygo (Hotel Consultant)

895 2374

Contact this candidate