JACQUELINE FAJARDO RODILLO
**A Dahlia street Barangay Pulang Lupa dos Vergonville Subdivision Las Pinas
*.***********@*****.***
Job Objective:
To seek any position within a progressive, highly competitive, forward thinking company.
Work Experiences:
ZDT Solutions,
UN Avenue
April 2003 – July 2003
Responsibilities: I worked as an Account Executive/Sales Representative, selling internet cards and dial-up connections to customers thru telephone.
Barangay Pio del Pilar,
Makati City
January 2004 - March 2004
Responsibilities: I worked as a Monitoring Staff in which I assist people whenever there’s a program or meetings.
Barangay Pio del Pilar,
Makati City
March2004 – 2007
Responsibilities: I worked as a Barangay Bookkeeper that making the list of monthly Property, Plant, Equipments and Supplies monthly Inventory Report, Issuing Cedula/ Community Tax Certificate and deducting and reporting the withholding taxes of the suppliers and Barangay employees every month.
Advanced Contact Solutions,Inc
Makati City
November 2007-2011
Responsibilities: I worked as Technical Support Representative. I’m assisting customers who has a dsl problem and some basic computer problems.
Sutherland Global Services
Taguig City
March 2011- April 2014
Responsibilities: I worked as Level2 Technical Support Representative for POTS line. I Troubleshoot the POTS line of the customer by dispatching technicians and thru our Switch.
Sutherland Global Services
Taguig City
April 2015 – June 2015
Responsibilities: I am currently working as Project Manager for the Return equipment in a telephone company. I emailed and called the customer with disconnected telephone lines and ask to return the equipment such as telephones and routers. I send a dispatch if the customer couldn’t take off the router or send them a FEDEX label for them to shipped the equipment.
Educational Attainment:
College Level: STI College, Makati City
Bachelor of Science in Computer Science
4th year level
High School Level: Sta.Clara Parish School
P. Burgos street Pasay City
Graduate
Elementary: St. Mary’s Academy
P. Burgos street Pasay City
Graduate
Personal Particulars:
Weight: 110 lbs. Birthday: August 26, 1981
Height: 5’2” Marital Status: Married
Citizenship: Filipino
Summary of Qualifications:
has a 4th year level status with good scholastic records;
possesses average aptitude, mental and analytical abilities:
can handle work pressure with adequate ease;
able to work independently or within team environment;
has a good communication;
proficient in Microsoft office applications;
Seminars Attended:
6th I.T. Convention and Exposition
February 2000
Me and My Web
June 2000
8th I.T. Convention and Exposition
February 2002
The Government Procurement Reform Act & Implementing Rules and Regulations – A (IRRA) – Republic Act 9184
July 14 – 16, 2004
Briefing on Withholding tax Compliance of local Government Unit
September 28, 2004
Withholding tax Compliance of local Government Unit And Tax System
March 8, 2006
Reference:
NAME COMPANY CONTACT NO.
Alejandro Rodillo ATOS 090*-*******
IT Helpdesk
Ronald Alberto TATA 091*-*******
Team Manager
Carl Cabrera CVG 092*-*******
Workforce Analyst
Leisselle Banate Sutherland 0906- 4349837
Level 2 Technical Support