Customer Service Accounting

CURRICULUM VITAE

NEENU SUKUMAR

ACCOUNTANT

Thrikkayil House,

Chayikkodu, Pullupana P.O, E-mail: **********@*****.***

Kadakkal, Kollam . Mob: +919*********

Career Objective:

To succeed a challenging position in the industry, where my capabilities can be exploited for the growth of the company and provides ample scope for career growth.

Career Summary:

Enthusiastic and Innovative accountant having 2.5 Years of experience in Bank Auditing – Concurrent Auditing, Voucher Checking with knowledge of accounting tools, procedures and transactions. Experienced in keeping the records of daily financial transactions and analyzing the financial aspects of the organization.

Academic Profile:

M.Com from Mahatma Gandhi University, Kerala, (2013) with 58.0%.

B.Com from Mahatma Gandhi University, Kerala, (2011) with 56.0%.

Plus Two from Kendriya Vidhyalaya, Cochin Port Trust, (2008) with 60.0%

SSLC from Kendriya Vidhyalaya, Cochin Port Trust, (2006) with 50.0%

Technical Profile:

Diploma in Financial Accounting (DFA)

TALLY

MS Office

Windows

Professional Experience

1. Organization : - Muthoot Fincorp Ltd.

Designation : - Customer Service Executive (CSE)

Work Period : - April 2014 till date

Duration : - 1 Year 5 Months

Job Responsibilities:-

Maintain customer database and update periodically.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Taken care of Process orders, forms and applications.

Follow up to ensure that appropriate actions were taken on customers' requests.

Using automated accounting systems for data input and to obtain reports.

Maintain and manage existing accounts.

Capture new accounts.

Respond to customer inquiries and resolve.

Build customer relationships.

Promote bank products and services.

Deliver qualitative services to customers.

Refer unresolved customer grievances or special requests to designated departments for further investigation.

Refer complex issues to the management.

2. Organization : - JRS & Co. MG Road, Ernakulam

Designation : - Assistant Chartered Accountant

Work Period : - August 2011 to July 2012

Duration : - 1 Year

Job Responsibilities:-

Handled work related to Bank Auditing - Concurrent Auditing.

Worked in the activities related with Voucher Checking.

Experienced in keeping the records of daily financial transactions and analyzing the financial aspects of the organization.

Accounts and Documents verification.

Extra-Curricular Achievements

Participate and won various school level championships as Captain and member of the Basketball Team.

Personality Traits:

Knowledge of handling Accounting system.

Good communication and interpersonal skills.

Analytical Skills.

Positive thinking and hardworking.

Dedicated, Punctual & Easy to be settled in each environment.

Personal Details:

Date of Birth : 20th August, 1989

Gender : Female

Marital Status : Married

Father’s Name : K.T Sukumaran

Languages Known : Malayalam, English & Hindi

Hobbies : Listening to Music, Travelling

I hereby certify that all the information stated above is true and complete to the best of my knowledge.

Place:

Date: Neenu Sukumar

Contact this candidate