Customer Service Microsoft Office
Resume:
Evelyn Nunez
Queens N.Y. **434
**************@*****.***
PROFILE
Highly motivated worker with over 10 years of experience in customer service and office work. Bilingual, fluent in Spanish and English. A multitasker with excellent analytical and interpersonal skills with attention to details and datelines. Enthusiastic to utilize past experience to benefit your organization.
SKILLS
Team player
Accounting bookkeeping
BJ Murray and Yardi
MS Word
Payroll
Technical Experience
PROFESSIONAL EXPERIENCE:
CLARICAL
Computer literate, Microsoft Office;
Managed and updated client information and files
Furnished general administrative services involving faxing, photocopying, filing, ordering office supplies and maintained apartment waiting list.
Recorded calls into computer to provide accurate customer service
SUPERVISORY/ORGANIZER
Supervised employees to ensure smooth and efficient operations during assigned shift
Maintained building systems by contracting maintenance services
Supervised repairs and maintenance: boiler, fire extinguisher and elevator inspection/violations.
Routed mechanics to designated location for repairs on elevator service calls received
Accurately tracked follow up jobs, missed appointments and backfill cancelled jobs
Screened prospective tenants, managed the leasing process from initial application to move-in
FINANCIAL
Processed and ensured accuracy on monthly billing, payments and invoices
Deposit cash and checks at bank on a weekly basis.
Processed new, renewal and deemed leases for tenants
Collected current rent and arrears
Paying bills, preparing annual budget, overhead cost and filling for legal proceeding.
Filled out SIP Packages for HPD and represented tenant at HPD for check distribution.
WORK HISTORY
EZ Day Adult Day Care Center 02/13-12/13
Volunteer Work
Metropolitan Property Services. Queens, NY 01/09-05/09
Bookkeeper
Solid State Elevator Corp, Bronx, NY 07/08-09/08
Dispatcher
Phipps Houses Inc. - Bronx, NY 02/03-01/06
Residential Property Manager (L.P.V) 02/03-01-06
Apartment Rental Clerk (C.P.W) 04/02-02-03
EDUCATION
Computer Career Center, Rego Park, NY
M.C.S.E. Program
Suburban Technical School, Hempstead, NY
REFERENCE
Furnished upon request
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