JACQUELINE L. KENNEDY
Missouri City, TX 77459
***************@*****.***
SUMMARY OF QUALIFICATIONS
Proficient in MS Office 2010; MS Publisher; QuickBooks Pro; MASS500; Medisoft
Experience in ICD-9-CM and CPT coding
Knowledge of human anatomy and medical terminology
Experience in medical billing and reimbursements
Excellent oral and written communication skills
Dedicated and focused; able to prioritize and complete multiple tasks to achieve outcomes
Experienced handling communications and correspondence of a highly confidential nature
An independent and self-motivated professional with excellent research skills
Willingness to learn
PROFESSIONAL EXPERIENCE
Verification Specialist 2014-Present
Hillcroft Medical Clinic Sugar Land,TX
Verify primary and secondary insurance for two specialist and a primary care physicians
Educate patients on their benefits such as copay, deductible, out of pocket, co-insurance, etc.
Verification /Billing 2012-2014
Memorial Clinical Associates Houston, TX
Verify commercial and Medicare insurance for eligibility and benefit online and by telephone
Ensure all claim are submitted in a time efficient and accurate manner
Ensure that open accounts receivable of assigned third party payors are followed up in a timely manner
Advise patients and front desk staff regarding patient’s financial responsibilities and explain co-payment,
deductibles and the billing process
Maintain confidentiality of all information and adhere to all HIPPA guidelines and regulations
Claims Specialist 2011-2012
Plexus Management group Westwood, MA
Post claims electronically with Centricity Group Management
Research and resolve insurance denials
Identify compliance issues
Ensure that all necessary information is properly input into system
Follow up on A/R report
Externship 2011
Hillside Family Medicine Pawtucket, RI
Posted claims electronically with Athena Medical Management System
Ran daily reports and verified insurance
Ensure that all office standards, policies, and procedures are followed
Researched denials
JACQUELINE L. KENNEDY
41111 Jetty Terrace Cir
Missouri City, TX 77459
***************@*****.***
Executive Assistant 2000-2008
American Eeagle Mortgage Warwick, RI
Provided administrative assistance to residential loan officers.
Followed up on all verifications, appraisals and credit reports to ensure proper documentation.
Submitted loans through automated underwriting system.
Communicated with closing agents, realtors, appraisers, lawyers and clients to secure or provide information.
Prepared complete and accurate loan packages for underwriter review and loan approval.
Conducted extensive internet research on competitors and potential clients; reporting findings to Sr. Loan Officer.
Updated and maintained office calendar.
Felicitated the performance of the department by expertly anticipating and attending to office tasks; assisted with special projects as needed
Office Manager 1997-1999
Northeastern Medical Review, Inc. Middletown, RI
Coordinated workflow among four consultants and supervised three support staff; prioritized and delegated tasks.
Provided motivation and direction to create a positive work environment and ensured accurate, on-time completion.
Handled accounts payable and accounts receivable.
Directed production and timely distribution of marketing materials and reports.
Prepared and maintained office information, including timesheets, expense reports and contracts.
Mediated conflicts among employees and between staff and management, utilizing diplomacy and humor to resolve issues
Administrative Assistant 1994-1997
Yarns Unlimited Woonsocket, RI
Provided continuous, high quality support to Office Manager.
Answered a high volume of incoming calls and in person inquiries from clients and colleagues; treated each person with respect and provided information and referrals.
Managed office calendar; coordinated travel arrangements and appointments.
Coordinated all marketing efforts
EDUCATION
Sanford- Brown Institute 2011
Certificate in Medical Billing and Coding Cranston, RI