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IT Recruitment Consultant

Location:
Philippines
Posted:
October 19, 2015

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Resume:

Roxanne Elise De Asis

(****) *** -****

(****) **3- 7289

US Phone: (914) 205- 4221

******************@*****.***

To obtain a working experience in a dynamic company in which I can improve my skills and enhance my knowledge to offer good quality of work that will make maintain the company’s excellent reputation for quality and top notch service. Possesses good communication and writing skills and is proficient in basic computer hardware and software system.

SKILLS OF EXPERTISE:

Microsoft Office Suites, Bullhorn, Zoho Recruit, Taleo, BullhornREACH, Technical Recruitment, Recruiting, Applicant Tracking, Talent Acquisition, Internet Recruiting, Outsourcing, VMS, Strategic Sourcing, Contract Recruitment, Boolean logic/sourcing, and Customer Service.

PROFESSIONAL EXPERIENCE:

IT Recruitment Consultant

Salem Global Partners

February 2015 – Present

Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, web sites, and etc.

High proficiency in sourcing candidates for IT Analyst, Developers, Engineers and Architect

Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews

Sets up interviews between candidates and hiring managers

Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.

Conducted an end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, qualifying, negotiating, job offer and placement.

Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Performed industry research and analysis when dealing with new requisitions to identify target companies and candidates.

Performed quality check by screening potential snapshots of partner recruiters before being submitted to client.

VMS Technical Recruiter

Stefanini Inc, Makati City

May 2014 - February 2015

Conducted an end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, qualifying, negotiating, job offer and placement.

Provided recruiting expertise services to support the business needs of respective clients and make a difference in people’s lives by putting them to work in the right industry that matches their qualifications.

Utilized proactive recruiting techniques and develop industry contacts to hire qualified and talented individuals who not only exhibit the technical skills needed to be a successful contributor but who also mirror our client’s culture and brand.

Worked as a team to meet common and individual goals.

Provided on-going mentorship to less senior staff members on industry’s best practices in Internet research, sourcing, and candidates’ qualification. Successfully execute recruitment strategies and help brainstorm new recruiting techniques.

Creatively recruit by developing strategic relationships and a solid network of IT Professionals in the industry.

Utilized TALEO for Application Tracking System

Senior Recruiter II/ Technical Recruiter

PSG Global Solutions, Makati City

November 2013 – March 2014

Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.

High proficiency in sourcing candidates for IT Engineers

Acted as Lead Point of Contact (POC) for offshore recruiters when communicating with client manager and partner recruiters.

Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews

Sets up interviews between candidates and hiring managers

Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.

Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

Performed industry research and analysis when dealing with new requisitions to identify target companies and candidates.

Performed quality check by screening potential snapshots of partner recruiters before being submitted to client.

Utilizing Bullhorn for Application Tracking System

Quality Analyst

West Contact Services, Makati City

January 2012 – November 2013

Provided feedback through evaluations and coaching sessions

Communicated with clients through calibration sessions

Reported weekly Quality Performance

Evaluated voice calls and ensures that both internal and client processes were followed

Advance Customer Service Representative

SPI Global, Makati City

January 2010 – December 2011

Provided quality customer service by exceeding the customer’s expectations.

Handled inbound calls

Responds to customer calls using product knowledge

Resolves customer questions and issues

Works to build customer confidence in the brand

Promotes opportunities for additional products and services

Handled billing concern of the customer

Handled basic troubleshooting for Dish Network customers

Technical Support Representative II

Dell Philippines, Pasay City

December 2007 – December 2009

Provided quality customer service by exceeding the customer’s expectations.

Handled inbound and outbound calls

Responds to customer calls using product knowledge

Resolves customer questions and issues

Works to build customer confidence in the brand

Promotes opportunities for additional products and services

Provide troubleshooting steps to Dell customer whenever they are having some issues with their computer hardware or software

Other Professional Experience:

ENGLISH 101, Trainer

IMI Training Center (TESDA accredited school)

September 2009 – June 2010

Facilitated training for aspiring call center customer service/ sales agent /technical support.

Conducted English proficiency training

Conducted review for IELTS.

ENGLISH 101 Trainer (TESDA accredited school)

Maceda PangkabuhayanTraining Center

October 2013 – December 2013

Facilitated training for aspiring call center customer service/ sales agent /technical support.

Conducted English proficiency training

EDUCATION:

Some coursework College in Nursing, Arellano University, Pasay City

PROFESSIONAL CERTIFICATES:

Recruiting Academy Certified Recruiter, Lean Human Capital, Certification URL =training.leanhumancapital.com

Assessment Methodology and Training Methodology, Tesda, Informatics Bldg., Makati City

(Tesda Makati)



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