Roxanne Elise De Asis
US Phone: (914) 205- 4221
******************@*****.***
To obtain a working experience in a dynamic company in which I can improve my skills and enhance my knowledge to offer good quality of work that will make maintain the company’s excellent reputation for quality and top notch service. Possesses good communication and writing skills and is proficient in basic computer hardware and software system.
SKILLS OF EXPERTISE:
Microsoft Office Suites, Bullhorn, Zoho Recruit, Taleo, BullhornREACH, Technical Recruitment, Recruiting, Applicant Tracking, Talent Acquisition, Internet Recruiting, Outsourcing, VMS, Strategic Sourcing, Contract Recruitment, Boolean logic/sourcing, and Customer Service.
PROFESSIONAL EXPERIENCE:
IT Recruitment Consultant
Salem Global Partners
February 2015 – Present
Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, web sites, and etc.
High proficiency in sourcing candidates for IT Analyst, Developers, Engineers and Architect
Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
Sets up interviews between candidates and hiring managers
Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
Conducted an end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, qualifying, negotiating, job offer and placement.
Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
Performed industry research and analysis when dealing with new requisitions to identify target companies and candidates.
Performed quality check by screening potential snapshots of partner recruiters before being submitted to client.
VMS Technical Recruiter
Stefanini Inc, Makati City
May 2014 - February 2015
Conducted an end to end cycle of recruitment from opening to closing of candidate’s application not limited to searching, calling, qualifying, negotiating, job offer and placement.
Provided recruiting expertise services to support the business needs of respective clients and make a difference in people’s lives by putting them to work in the right industry that matches their qualifications.
Utilized proactive recruiting techniques and develop industry contacts to hire qualified and talented individuals who not only exhibit the technical skills needed to be a successful contributor but who also mirror our client’s culture and brand.
Worked as a team to meet common and individual goals.
Provided on-going mentorship to less senior staff members on industry’s best practices in Internet research, sourcing, and candidates’ qualification. Successfully execute recruitment strategies and help brainstorm new recruiting techniques.
Creatively recruit by developing strategic relationships and a solid network of IT Professionals in the industry.
Utilized TALEO for Application Tracking System
Senior Recruiter II/ Technical Recruiter
PSG Global Solutions, Makati City
November 2013 – March 2014
Sourced resumes of qualified candidates for specific job orders, using job boards, applicant tracking systems, company web sites, etc.
High proficiency in sourcing candidates for IT Engineers
Acted as Lead Point of Contact (POC) for offshore recruiters when communicating with client manager and partner recruiters.
Conducted phone interviews to pre-screen candidates, verifying their qualifications, availability and compensation requirements; documents these interviews
Sets up interviews between candidates and hiring managers
Was involved in recruiting passive candidates, through phone calls, emails and general relationship-building.
Made recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
Performed industry research and analysis when dealing with new requisitions to identify target companies and candidates.
Performed quality check by screening potential snapshots of partner recruiters before being submitted to client.
Utilizing Bullhorn for Application Tracking System
Quality Analyst
West Contact Services, Makati City
January 2012 – November 2013
Provided feedback through evaluations and coaching sessions
Communicated with clients through calibration sessions
Reported weekly Quality Performance
Evaluated voice calls and ensures that both internal and client processes were followed
Advance Customer Service Representative
SPI Global, Makati City
January 2010 – December 2011
Provided quality customer service by exceeding the customer’s expectations.
Handled inbound calls
Responds to customer calls using product knowledge
Resolves customer questions and issues
Works to build customer confidence in the brand
Promotes opportunities for additional products and services
Handled billing concern of the customer
Handled basic troubleshooting for Dish Network customers
Technical Support Representative II
Dell Philippines, Pasay City
December 2007 – December 2009
Provided quality customer service by exceeding the customer’s expectations.
Handled inbound and outbound calls
Responds to customer calls using product knowledge
Resolves customer questions and issues
Works to build customer confidence in the brand
Promotes opportunities for additional products and services
Provide troubleshooting steps to Dell customer whenever they are having some issues with their computer hardware or software
Other Professional Experience:
ENGLISH 101, Trainer
IMI Training Center (TESDA accredited school)
September 2009 – June 2010
Facilitated training for aspiring call center customer service/ sales agent /technical support.
Conducted English proficiency training
Conducted review for IELTS.
ENGLISH 101 Trainer (TESDA accredited school)
Maceda PangkabuhayanTraining Center
October 2013 – December 2013
Facilitated training for aspiring call center customer service/ sales agent /technical support.
Conducted English proficiency training
EDUCATION:
Some coursework College in Nursing, Arellano University, Pasay City
PROFESSIONAL CERTIFICATES:
Recruiting Academy Certified Recruiter, Lean Human Capital, Certification URL =training.leanhumancapital.com
Assessment Methodology and Training Methodology, Tesda, Informatics Bldg., Makati City
(Tesda Makati)