Accounting clerk

Drupattie (drue) singh

*** ********* *****, ******** ******* L6V 3H8

Cell: 416-***-**** Email: mailto:Drues55@***.**********@***.***

http://ca.linkedin.com/in/druesingh/

career profile

Business Administration professional who is experienced in Customer Service, Auditing, Reconciliation and Billing.

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SUMMARY OF QUALIFICATIONS AND SKILLS

Proficient in Simply Accounting, Quick Books,

Proven ability to operate in Microsoft Office, Outlook and Internet

Strong knowledge in Trips, Express, AS400,Gateway, POS System, GroupWise, Accpac Plus

Exceptional customer service skills, able to interact with internal and external stakeholders and is capable of multi-tasking

Demonstrated capability to prepare financial and monthly reports

Excellent in data entry, reconciliation and auditing sales transactions

Self-motivated, optimistic team player with excellent interpersonal, communication and strong organization skills, ability to problem solve and make decisions

Enjoy working in pressured situations, with deadline and detailed oriented

Team player, taking initiatives and capable of working independently with minimal supervision in a fast paced environment

Friendly, polite and professional with good time-management skills and ability to prioritize tasks

PROFESSIONAL EXPERIENCE

Greyhound Canada Transportation ULC Toronto, ON 1996-2013

Agency Audit Clerk in Greyhound Courier Express 1997 – 2013

Successfully trained agents in using the new system and implemented procedures which improved overall performance in the courier division.

Monitored all credit card payments to ensure that outstanding transactions were data entered on time to improve accounting reconciliation issues

Prepared sales spreadsheet and prepared overages and shortages of cash

Adjusted and corrected incorrect data entries, ran monthly and daily reports

Reconciled monthly credit card transactions and cash deposit reconciliation

Checked charge accounts and sent emails to managers

Improved agents overall performance in shipping accuracy and reduced customer’s complaints by providing constructive feedback

Data entered sorted and prepared waybills for microfilming

Forwarded month end reports to Calgary, Dallas Head Office

Enabled quicker productivity for agents by training them to use the new Trips Express system effectively and implementing procedures for agents to follow.

Sightseeing Accounting Clerk 1996-1997

Organized the filing system for easier access to files and invoices

Project management of the BPS system to clear a backlog of ticketing

Audited sightseeing tours and data entered/ prepared reports

Prepared daily bank deposits and processed credit card transactions

Handled queries and issued memos to supervisors and agents

Handled the front desk, telephone calls and queries

Completed invoices to meet month end deadlines

Data entered journal entries in Gateway system

Reconciled monthly credit cards payments for all transactions

Additional Related Experience

Bank of Montreal Toronto, ON

Bank Teller

Processed banking operations and served customers in their banking transactions.

Balanced daily cash intake and opened and closure of cash.

Developed good communication and marketing skills through customer service.

Prepared and mailed out customer’s validated cheques with statements monthly.

UAF Photo Lab Toronto ON

General Office Clerk

Processed customer orders of photos and answered queries.

Prepared and formatted reports and correspondences.

Prepared and labeled pictures for customers.

Mailed out letters, photo copied documents and faxed letters.

EDUCATION

Diploma in Business Administration Human Resources 2014

triOS College, Brampton, ON

Ontario Management Development Program 2001

George Brown College, Toronto ON

Computerized Accounting Certificate 1996

Rexdale Microskills, Toronto ON

Bank Teller Certificate 1994

Emery Collegiate Institute, Toronto ON

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