IT Manager
Resume:
T. BRYCE KRUEGER
St Petersburg, FL 33708
Phone: 727-***-**** E-mail: *****.*******@*****.***
INFORMATION TECHNOLOGY INFRASTRUCTURE MANAGER
WORK HISTORY
King & Spalding, LLP, Atlanta, Georgia
10/2013 – Present Network Engineering Manager
Manage the team responsible for the Network, Compute, Storage, and Security infrastructure consisting of Cisco, vSphere, NetApp, CheckPoint, and F5 solutions for the global network of 17 Offices and four Data Centers.
Manage multiple projects, in the roles of Project Manager and Resource Manager in conjunction with the Project Management Office, including a migration to NetApp CDOT and a Cisco CUCM upgrade.
Continually identify opportunities for improved operational efficiency and cost reduction.
Manage department budget, totaling more than $3 million in annual expense.
Manage vendors and support contract renewal for all supported technologies.
Collaborate with heads of departments, both within IT and outside IT to identify technical solutions.
Led a WAN Provider RFP to realize over $30K in monthly circuit cost.
Managed project to obtain ISO 27001 certification.
Manage employee reviews and salaries for a team of eight Engineers.
Jabil Circuit, St. Petersburg, Florida
02/2010 – 04/2013 Senior Manager, Network Engineering
Managed the team responsible for Network Data, Voice, and Video Conferencing Standards for the Jabil Enterprise consisting of over 30,000 network users throughout 60 global locations.
Responsible for the creation, publication, and maintenance of the Infrastructure Hardware Standards, Logical Design Standards, and Configuration Templates for the Wired and Wireless Network, Voice, and Video infrastructure.
Managed numerous projects, including a global network and voice refresh, video conferencing upgrade, monitoring tool deployment, and other IT projects utilizing standard Project Management Methodologies.
Leadership on numerous Request for Information (RFI) and Request for Proposal (RFP) activities for various IT related solutions and services, including Video Conference Management, IPAM, MDM, and TEM.
Managed employee reviews and salaries.
The Nielsen Company, Oldsmar Florida
3/2009 – 2/2010 Network Service Delivery – Americas
Managed the Network Service Provider (TATA) responsible for delivery of all data and voice network support for the Americas.
Collaborated with the service provider to agree on solutions and metrics.
Owned technical design authority for new solutions.
Specified and controlled the process for service provider to measure adherence to standards and requirements.
Collaborated with Application Development Architects and Region Leaders to understand requirements for new systems and services.
Telephony Expense Management (TEM).
12/2003 – 3/2009 Manager – Data and Telephony Networks
Directed the Technical Group responsible for the planning and support of the Network, Security and Voice Infrastructure for all Nielsen offices throughout North America, EMEA, Asia-Pac and Latin America.
Managed all projects utilizing standard Project Management Methodologies.
Managed employee reviews and salaries totaling over $1.5 Million.
Identified and managed cost saving initiatives resulting in the reduction of over $500,000 in annual operational expenses.
Management responsibilities included planning, justifying and controlling a $4 Million Capital and $13 Million Expense annual budget.
5/2001 – 12/2003 Senior Network Engineer
Maintained Wide Area Network consisting of over 100 client locations.
Created a dynamic database to manage corporate data circuits.
Configured and maintained over ten PIX Firewalls.
Designed, configured, and deployed Nortel VPN solution for over 25 remote offices.
Router and switch support on Nortel and Cisco platforms.
Ceridian, St. Petersburg, Florida
4/1999 – 5/2001 IT Project Manager
Project Manager for moving all network and end user workstations for the Corporate Offices (1500 employees) from Palm Harbor to St. Petersburg.
Managed the implementation of the Wide Area Network for nine offices located nationwide.
Facilitated the discovery of all computer hardware and software at all offices.
Managed end user training at subsidiary sites.
TECHNICAL TRAINING AND EXPERIENCE
Routers/Switches: Cisco, Nexus, Juniper, HP
Security: Checkpoint, Cisco ASA, Juniper
Storage: NetApp CDOT
Compute: VMWare, Cisco UCS
Telephony: Cisco, Avaya, Nortel, iPhone, Android, BlackBerry, Skype
MDM: Tangoe, Air Watch
TEM: Tangoe, Telesoft
Desktop Applications: MS Office Suite, MS Access, Visio, Adobe Acrobat Pro, FrameMaker
HR Applications: Softscape, PeopleSoft, IBM TM1
Project Software: Microsoft Project, Open Project
Other: Lotus Notes
Certifications/Training: ITIL Foundations, Advanced Project Management, Primavera Project Planner for the Enterprise, Lotus Notes Administration, ICND, Cisco Secure Pix Firewalls Advanced, Checkpoint Firewall Management I & II, NetApp Clustered Data ONTAP Administration.
EDUCATION
Loyola University, New Orleans: 1989 – 1991
University of Wisconsin, Milwaukee: 1992 – 1994
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