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Customer Service Human Resources

Location:
Ruskin, FL, 33570
Posted:
October 16, 2015

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Resume:

LUCY POWELL

*** ***** *****. *** **** Center. Fl. 33573 phone 813-***-**** Email: acr3ym@r.postjobfree.com/acr3ym@r.postjobfree.com

OBJECTIVE:

To obtain a challenging position in a company with vast growth potential, utilizing my current skills with the possibility of increasing my knowledge.

EMPLOYMENT HISTORY:

October 2009 -Present Redland Christian Migrant Association (RCMA) Wimauma, FL

Day Care Assistant.

Primary responsibility overseeing the daily operations of child care facilities. Interacting with parents, coordinate marketing efforts, and ensure that facilities and staff members comply with state licensing regulations. Create and implement curriculum and activities that promote early childhood development, ensuring that facilities provide a safe and nurturing environment while remaining profitable.

September 2009-August 2012 Wal-Mart, Wimauma, FL

Customer Service Representative/Cashier.

Primary function responsible for ensuring guest satisfaction during all aspects of their shopping experience. Responsible for handling guest complaints and compliments, returning merchandise to shelves, accepting returns and exchanges, refunding money and maintaining a balanced cash drawer. 0ther duties as scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions. Assist sales and stock associates with remedial tasks during slow hours.

January 2008-October 2008 Morinda Holdings, Inc., (Tahiti Noni), Provo, Utah

Legal Assistant

Primary functions keeping cases organized by establishing and organizing files; monitoring calendars; meeting deadlines; documenting actions; inputting information into file database and case management software; confirming case status with attorney. Helping develop cases by maintaining contact with people involved in the case; scheduling depositions; preparing and forwarding summonses and subpoenas; drafting complaints; preparing and filing discovery requests; preparing responses to opposing counsel; generating status reports. Supporting case preparation by preparing case summaries and materials for mediation conferences; preparing pleadings; monitoring and obtaining discovery responses; organizing materials for team case review. Translated legal documents Spanish- English

2004-2006 SFBC Fort Myers International Tampa-FL

Recruiter Data Base.

Primary function modifying existing databases and database management systems or direct programmers and analysts to make changes. Testing programs or databases, correct errors and make necessary modifications. Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure. Recruiting subjects to participate in pharmaceutical experiments. Customer Service. Maintained quality database of personal information.

2000-2002 Aragua Bicentennial University-Caracas-Venezuela

Law Professor.

Taught Roman law. Contracts. Torts. Traffic Law. Helped students develop their legal research and writing skills.

1986-2002 La Cruz & López Associates-Caracas Venezuela

Law Firm /Owner

Counseled clients and prepared legal research memorandum general business, partnership, corporate law matters. Drafted documents and attended court appearance and depositions.

Represented corporations in Civil, Criminal and Mercantile cases and in the local and national legislature. Drafted court for numerous cases following review of parties’ appellate briefs and the records of trial court proceedings.

EDUCATION AND SKILLS

Ana G. Mendez University Tampa-Master Business Administration-Human Resources 12/20/2014. Master Degree with 39 credit approved.

University South Florida Polytechnic Extended University Educational Training 9/24/2010. Completed Florida Child Care Professional Credential Program.

Brigham Young University- J. Ruben Clark Law School LLM (Master of Law), April 2008. Provo Utah. Course work includes Employment Law. Torts. Domestic Mediation, Legal writing and Research, Immigration Law, Domestic Violence Intervention and Hispanic Street Law.

Santa Maria University- Caracas-Venezuela- Doctor of Civil Law Procedures, July 1994.

Santa Maria University – Caracas-Venezuela- July 1986 – Lawyer Diploma Jurisprudent.

ADDITIONAL INFORMATION: Native fluency in written and speak Spanish

SKILLS HIGHLIGTHS Small business development-Project management-Leadership/communication skills-Business operation organization-Human Resources-Employee relations-Self-Motivated



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