Management Six Sigma

Chau Giang

Lead Tester - National Oilwell Varco

Houston, TX

*************@*****.*** - 832-***-****

Profile

Resourceful and results driven management professional with 5+ leading projects, supervisory, and technical experiences specialize in process engineering/Six Sigma and subsea Blowout Preventers (BOP). Successfully completed multi-million dollar projects under extreme budget time constraints that achieves improvements for productions, safety metrics, and reduce budgeting cost, which resulted in rapid promotions and recognitions. Utilized extensive knowledge with the blowout preventers, mechanical, and hydraulic flow, to train and provide technical support for different cross-functional teams. Liaised and maintained positive relationships with internal management, engineering teams, vendors, and clients to expedite project completion time. Achievement

* Successfully led, negotiated, and completed many multi-million dollar BOP & Control System projects under extreme pressure, time, and budget constraints

* Led many process improvement and operational projects that eliminated downtime, increased productivities, improved safety metrics, and enhanced efficiencies

* Created projects and built a team that recovered at least $3 million annually from fraud losses for Capital One Bank

* Recognized with promotions, awards, and appointed to lead and improve different teams and processes

* Quickly adapted to changes and utilized process engineering (Six Sigma)/project management knowledge and skills to successfully improved and completed many processes/projects and influenced different cross- functional teams, clients, and vendors by utilizing culture changing strategies Authorized to work in the US for any employer

WORK EXPERIENCE

Lead Tester

National Oilwell Varco - Houston, TX - April 2013 to Present Lead Tester. National Oilwell Varco. Houston, TX. April 2013 – Present

* Recognized by management teams for high performance, leadership abilities, and appointed to led BOP Test Team in July 2013, BOP/MUX Project Closing Team in October 2013, and Control Systems Test Team in May 2015

* Responsible to led and improved teams’ efficiencies, trained, appointed new teams’ leads and continued to provide support to ensure teams’ successes after when moving on to new projects/teams

* In charged of all New Build 6th Generation BOP Electronic Control System projects and oversees the projects’ life cycles through different stages

* Led Electronic Test Team from May of 2015 to present o Provided Priorities and Costs Vs. Benefits analyses for decisions that impacted projects’ deadlines, budgets, and unnecessary scope creeps

o Reduced testing cycle time by 20% and overtime by 17% o Gradually eliminated downtimes and provided conflict resolutions between employees, vendors, and clients by provided effective reporting of the progress and action plans

* Led BOP/MUX Project Closing (10/2013 – 05/2015) and BOP/MUX Test Teams (07/2013 – 02/2015) o Reduced MUX Pods testing cycle time by 62%; the Closing Process cycle time by 43% and eliminated the workforce required by 50%

o Provided training and technical support to different test teams and engineering design of new projects o Responsible for team’s safety with zero incidents and received multiple safety recognitions Supervisor

Specimen Processing - Houston, TX - April 2012 to April 2013

* Responsible for recruiting, performance management processes, monitored/drove production and led special projects for continuous improvements

* Managed up to 50 operation employees and 6 team leads in large scale, high volume, and fast-paced production environment

* Successfully reduced Intermittent FMLA/STD rate from 24% to 16% through ergonomics and morality improvements

* Led continuous improvement projects that reduced the overtime usage over 60% (from over 200 hours to under 100 hours weekly) without impacting turn-around-time (TAT) by modifying 70% of employees' work schedules to reduced employees downtime and process gaps to eliminated delays

* Audited records and procedures to ensure all documentations were updated properly and each process complied with federal and state's requirements

Supervisor

Fraud Recovery - Houston, TX - January 2009 to March 2012

* Received special recognitions for high performance resulted with the first promotion and 3 pay grades increased in the first 6 months and another promotion with 2 pay grades increased after the first year

* Reduced Claims Processing cycle time from 75 to 56 days without impacting quality by implementing new process and improved customers' satisfaction

* Built a team that recovered at least $250,000.00 per month from fraud losses

* Managed up to 25 employees and responsible for the recruiting and performance management processes

* Served as the liaison of communication between management members of different functional departments EDUCATION

Bachelor of Business Administration in Management

University of Houston-Downtown - Houston, TX

2007 to 2011

Business Process Management (Six Sigma - Yellow Belt) Capital One Bank

2011

Contact this candidate