Project Manager Data
Resume:
MJ Francia Sulit
www.linkedin.com/in/mjfranciasulit
Bolingbrook IL 60490
********@*****.***
SUMMARY
Highly motivated Technical Analyst who is able to improve the accuracy and security of IT systems that gather, track and report large amounts of data. Proficient in prioritizing and completing multiple tasks in a timely manner with minimal supervision. Customer focused and quick learner with a strong desire for continuous personal growth. Working knowledge in SAS mainframe, UNIX and PC environment utilizing SAS data step data manipulation. Committed to quality and excellence. Areas of expertise include:
Reporting Metrics
Marketing Campaign Analysis
Risk Management/ Secure Systems
Vendor/Product Management
Data Analysis/ Statistics
Integrity Audits/ Security
.
PROFESSIONAL EXPERIENCE
Capital One, Richmond, VA 2013-2015
Senior Technical Associate, 2013 – 2015
Maintained and consolidated monthly metrics/statistics for Endpoint Security & Data Loss Prevention program for Information Security group. Utilized Blue Coat (website categorization) technology in generating reports and analysis of AD group behavior. Gathered report requirements through collaboration with team that generated meaningful metrics for process improvement & site categorization.
Recommended centralizing deliverance of Monthly Metrics reporting
Evaluated and modified existing process documentation for accuracy and efficiency of processing Access Central and Files & Folders encryption requests
Remediated external Compressed File eliminating 2500+ users ability to send out compressed files with no impact to business
HSBC, Mettawa IL 1998-2013
Senior Operational Risk Officer, 2008-2013
Streamlined new and existing processes relating to Risk Management to ensure compliance with information privacy and security restrictions utilizing SAS. Resolved incidents and access violations stemming from process breakdowns.
Implemented new compliance/risk initiatives that eliminated unauthorized access to customer confidential information and reduced number of people who had access to the information by 20%
Automated Monthly report delivery for controlled dataset profile access
Automated Reporting metrics relating to audit checks for data integrity.
MJ Francia Sulit
Senior Marketing Analyst, 2006-2008
Managed existing products and implemented new initiative on Enhancement Services. Generated data and applied analytical and quantitative techniques to formulate, describe, communicate and coordinate implementation of the recommended solution.
Project Manager for the rollout of new Debt Cancellation Product including the creation of marketing collateral documented the enrollment process and trained vendors on required forms and governmental compliance and SLAs.
Developed projects that improved business processes and provided cost savings opportunities
Automated audit for dealer incentives draw back which resulted to additional yearly revenue of $200k
Administered audit process ensuring service level agreement for insurance product contracts are met
In-Charge Audit Analyst, 2004-2006
Developed, monitored and maintained production processes for all Computer Assisted Audit Techniques (CAATs) initiatives for Global Cards, Cards Services, Mortgage Services, Consumer Lending, Retail Services and Auto Finance. Conducted complex research projects and/or statistical models related to external customers that includes project design, data collection, analysis, summary of findings, recommendations and presentation of results.
Generated and maintained Access database for CAATs monitoring documentation for querying active and past audits
Automated methods of data extraction that increased auditors’ productivity and efficiency relating to audit steps
Business Analyst, 1998-2004
Monitored, maintained and supported weekly tracking reporting process by resolving processing issues and conflict resolution during execution process.
Developed queries and audit reports to test and validate input and output resources to efficiently and accurately provide campaign analysis
Automated several reports from manual entries
TECHNICAL SKILLS
Environment: MS Windows, Unix
Languages: SAS, File-Aid, JCL
Database: Oracle, MS SQL, IBM DB2
Proficient in: SAS Mainframe, Unix & PC Environment
Applications: MS Office & Access, Visio
EDUCATION / TRAINING
Bachelor of Arts, Business Administration
DeVry Institute, Chicago IL
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