Customer Service Sales

Objective

Looking for a fulltime position where my skills in customer service and/or accounting can be utilized.

Education

Business Administration, Martin Community College Williamston, NC Credits Earned: 54

Security: Sora Certification, NFL security credentials

Alarm Monitoring System Certifications

Experience

07/01/15- Present Mega/Net Corp, Mahwah, NJ

Secretary

12/2012 – 1/2015 Extended Stay America, Ramsey, NJ

Front Desk Shift Manager

Responsible for front desk guest services, reservations, night audits and updating new guest into the rewards program. In addition, after passing the certification class, made responsible for the monitor security panel for fire alarm signals.

10/2013 – 2/2014 S.A.F.E. Management, Lyndhurst, NJ

Recruiter/Administrator of Event Security

Utilized the company’s innovative polices for providing Security Officer staffing.

Provided administrative services for the S.A.F.E. Management Transition Office.

Directly coordinated with regional directors and offices of S.A.F.E. management staff.

Managed the workforce to staff the transition office for the Super Bowl 2014 event.

6/2007 – 9/2010 New York & Company, Ramsey, NJ

Assistant to Merchandise Mgr, Sales Rep and Cashier

Responsibilities included customer service, assisting in staging all new merchandise and replacing marketing information displays.

01/2005-01/2008 Liveops, Ca.

Executive-Sales

Advanced Call Center Technologies

Responsibilities as a sales representative taking orders by phone and up selling to customer's on available offers. Also assisted in taking calls with regards to rescue information for Hurricane Katrina survivors.

Accomplishments:

Flex-Time Self Employed Sales Representative using Voice Over Internet Protocol.

Trained and became a sales representative (doing on-line sales) for multiple Television Infomercial programs.

6/2006- 12/2006 Kforce Temporary Agency, Paramus, NJ

Collections/Medical-B2B

Assignment at Olympus Surgical and Industrial Inc. responsible for A/R Collections, team of 6 collected over 1.2 million in 3 months. Personally collected $200,000.

3/1998 – 11/2003 Telemetrics, Mahwah, NJ

Bookkeeper

Processed cash receipts, bill payments, check printing and sales use tax entries.

Completed bank reconciliation for five online bank accounts.

Managed all credit, collections and customer invoice issues using accounting software.

Maintained employee health benefit information working closely with Blue Cross.

Processed reports, paid expenses and prepared year end spreadsheet reports.

Processed all travel arrangements both domestic and international for the company.

03/1994 – 07/1997 Urban National Bank,Mahwah, N.J.

Bank Teller

Responsibilities for cashing checks, making deposits, issuing bonds, certified checks and mailing bank statement to customers.

Accomplishments:

Handled all aspects of customer service.

Proved out cash drawer each day for shift tellers and added to Branch Vault totals.

4/1984 – 9/1990 Computerland, Inc., Paramus, NJ

Sales Executive Account Manager

Coordinated information technology requirements, service maintenance contracts, and developed account relationships for Fortune 500 Companies. Created and planned events for vendor’s to view product lines, and consistently exceeded sales quota of $1.5 million.

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